The President & Chief Operations Officer, VNA of CNE is responsible for the smooth, effective, and efficient operations of VNA ensuring that they provide quality services that are financially sound, that are in compliance with regulatory legislation and that meet the needs of patients, their families, physicians, the public and the staff.
Represents CNE to the public and works with communities, health service organizations, and regulators.
Duties and Responsibilities:
Develop and foster effective collaboration with the staff of the VNA, the CNE Systems, Physicians and Leadership.
Provides an integrated approach to providing services and fulfilling CNE VNA's operating philosophy, mission, and core values.
Oversees and manages development of appropriate policies and procedures to ensure the VNA follows the necessary regulatory legislation and System requirements.
Participates in the development of the VNA's strategic plan as well as short and long-term objectives that will ensure the continued growth and provision of necessary services to the community. Implement plans and programs as approved by the System.
Ensures that the clinical needs of the Operating Units' patients are met through the effective coordination and collaboration with the VNA staff and physicians.
Working with the Kent Hospital President & CEO, serves as a resource to reduce costs, enhance revenues, achieve operational integration, and provide quality care to patients and their families.
Ensures accountability and maintains a disciplined framework of goals, expectations and performance measurements that drive and reward employee performance.
Develop new business strategies to enhance market share and improve overall performance.
Attend/participate in key committee meetings as necessary.
Requirements:
Strong leadership skills and ability.
Highly evolved persuasion skills.
Strong oral and written communication skills, along with strong planning and organizational skills.
In depth knowledge of the current environment in the healthcare industry.
Good problem solver/strong financial skills. Ability to work collaboratively with individuals at all levels.
Education
Master's degree with Minimum of ten years' experience in a leadership role in healthcare administration. Excellent skills in communication, leadership, and organization skills.
ADDITIONAL INFORMATION
Care New England's Kent Hospital is searching for an ambitious and compassionate senior-level executive to join the VNA of Care New England as its President and COO.
The VNA of Care New England is a non-profit, Medicare and Medicaid-certified visiting nurse, home health care, and hospice agency accredited by the Joint Commission. Since 1908, it has been a trusted community resource, providing Rhode Islanders, especially adults and the elderly, with quality health care in their homes, including a comprehensive line of cardiac, rehabilitative, palliative care, and hospice services.
With local and national recognition, the VNA of Care New England has a lot to be proud of and requires a leader with vision who will continue leading it to success.
In 2022, the VNA of Care New England earned the SHPBest Superior Performer Caregiver Satisfaction Award. The SHPBest program recognizes hospice providers who offer high-quality service and support to the loved ones and caregivers of those receiving hospice care. The Hospice team also ranked in the top 20% in the SHP's national CAHPS Hospice benchmark. In 2021, the VNA of Care New England earned the SHPBest Superior Performer Patient Satisfaction Award, for achieving an overall score that ranked in the top 20% in the SHP national HHCAHPS benchmark and scoring above the SHP national average for each HHCAHPS quality measure as measured from the patient's point of view.
This position will report directly to Kent Hospital's President and COO, Paari Gopalakrishnan, MD, MBA, and will be responsible for assuring the provision of the world-class care Rhode Islanders have come to expect from the VNA of Care New England. This executive will be expected to maintain positive relations with healthcare providers and collaborate with the executive team in developing successful strategies to help the VNA of Care New England thrive.
This key role provides an opportunity for an ambitious executive to join an outstanding healthcare organization, and to impact the future of the VNA of Care New England and the communities it serves. The future President and Executive Director will have the benefit of building upon a loyal and engaged workforce, an exceptional work culture, and a committed leadership team.
The ideal candidate will have a proven track record of successful operational management, experience leading and implementing performance and process improvements, and a passion for establishing strategies and programs focused on ensuring high-quality patient care.
VNA of Care New England is looking for a respected executive and experienced administrative leader/manager with a professional history of achieving quality distinguishable at the local and national levels and has a passion for performance, process improvement, and its link to quality and cost outcomes is essential.
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.