Field Service Technician II � IT Cooling Systems - Chicago, IL at Mitsubishi Electric Power Products, Inc. in Chicago, Illinois

Job Description:

POSITION SUMMARY



Perform service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment for the Critical Power Solutions Division (CPSD). Schedule technical sales or service support for customers.

ESSENTIAL FUNCTIONS

• Perform on-site customer service of CPSD IT Cooling products to include start-up service, preventative and remedial maintenance, field modification, and testing.


• Troubleshoot refrigeration and electro-mechanical equipment using schematic and mechanical drawings, procedure and troubleshooting documents, and hand-held and computer-based test equipment. Perform repairs or replacements of equipment as necessary.


• Perform refrigerant system repair work when needed, including leak detection, reclamation of refrigerant, evacuation, and charging of R410A.


• Evaluate, troubleshoot, and repair HVAC electric, control systems, and engineering products.


• Perform refrigerant related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.


• Provide technical support to internal and external customers, including third party service organizations, and end users.


• Inspect and test returned products and components and systems to determine defects and/or operational status.


• Schedule and provide emergency technical support and field service on an on-call basis.


• Maintain service records and documentation of services provided. Prepare necessary documents related to installation, testing, repair, and customer support.


• Provide field support and assistance with CPSD�s power equipment projects as required.


• Submit accurate expense reports into the Company for reimbursement on a timely manner in accordance with Company policies.


• Further the goals and a positive image of the CPSD by conducting business with other MEPPI departments, customers, and suppliers in a timely and cooperative manner.


• Know MEPPI�s Quality, Safety, and Environmental Policies. Be able to fully discuss the importance of these policies and how they impact work.

• Associates Degree in HVAC, Electrical Electronics, or related technical field with 2-5 years of experience with troubleshooting and repairing HVAC systems, or equivalent education and experience.


• Intermediate knowledge of HVAC systems as gained through experience or successful completion of technical training courses.


• EPA Section 608 certification.


• Advanced knowledge and proficiency of mechanical and electronic test equipment


• Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.


• Advanced analytical and problem-solving skills.


• Advanced interpersonal communication skills required to communicate with customers, employees, and vendors.


• Intermediate computer skills with emphasis of Microsoft Office products, timekeeping systems, and expense reporting systems.