Allied Business Solutions is currently seeking a Office Administrator to join our team in Spanish Fork, UT.
Responsibilities:
Answering/Manage all incoming calls and route appropriately.
Greet walk in customers.
Data Entry: entering service call information in operations system.
Data Entry: entering sales orders in system, track for receipt and fulfillment/invoice accordingly.
Post AR receipts and record deposits accordingly.
Provide excellent customer service: Develop working relationships with internal and external customers.
Ensure that voicemails for the branch and after hours are attended to promptly.
Maintain customer databases and ensure accuracy of account information.
Manage office supplies for branch employees.
Maintain cleanliness in conference rooms and showrooms.
Order catering for meetings and company events, as requested.
Setup and clean up of in-house demonstrations.
Backup for other administration personnel.
Other duties as assigned.
Requirements:
Outstanding interpersonal skills.
Well-organized and responsible with aptitude in problem-solving.
Strong data entry skills with an eye for detail and accuracy.
Ability to work independently and within a transformational team environment.
Ability to capture and document business and reporting requirements.
Detail oriented with outstanding customer service skills.
Dependable, trustworthy and self-motivated.
Experience and proficient use of Microsoft Office Suites.
Essential Qualifications:
Minimum of 1-2 years in office administration/customer service focused role.
Attention to detail and high level of accuracy.
Excellent communication skills (written and verbal) to facilitate discussions with all internal departments in a diplomatic and constructive manner and to support customer relations.
Strong organization and problem-solving skills.
Strong computer skills: Windows based PC programs; (i.e., Excel, Word, and Outlook).
Positive, friendly, and supportive attitude.
Excellent time management skills, adherence to company policies, programs and work rules.
Highly motivated, self-directed and results driven.
Other Requirements:
Physical demands include sits, squats, bends, lifts and moves during working hours.
Responsibilities may change from time to time. Allied Business Solutions reserves the right to add or delete duties and responsibilities at the discretion of ABS and its executives.
This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.