Product Manager - CTRM Support at Horizontal Talent in Salisbury, Maryland

Job Description:

Location: 4 days on site in Salisbury, MD
Travel to and from will be covered if out of state

Description

• Scope of Agtech support
  • Functional support - how to questions
  • Troubleshooting of system issues
  • Coordination with users, ION and other areas of IT to test and execute database scripts
  • Process and configuration support for new or updated business processes
  • Crystal report fixes and projects

• Might be able to help with interim state during the phased project
• Conform to the current support processes but also improve them to match the future state support for DycoTrade
• Primary support needs are 7:00 am - 5:00 pm Eastern

• Excellent verbal and written communication
• Friendly and outgoing demeanor. They will need to engage with users or they will continue going to their old support people.
• Agtech knowledge preferred. CTRM knowledge could be substituted.
• Strong SQL knowledge
• 
  On-site in Salisbury (at least for several months)