Executive Assistant / Global Program Manager (BE2/3) - North America at ERM Europe Limited in Austin, Texas

Job Description:

Key Responsibilities

Diary and schedule management

• Providing full diary management - across multiple time zones.


• Meeting and call organisation, including documentation, agendas, excel spreadsheets and presentation material as well as meeting attendance, taking and distributing minutes and managing progression of agreed actions.


• Proactively and effectively managing email correspondence (reading all emails, responding, deleting and archiving where appropriate) with key senior internal and external stakeholders.


• Organising complex multi-city, and multi-country conference calls across global time zones with internal and external stakeholders.


• Supporting meetings and travel (Global)


• Managing global travel bookings, visa and passport applications.


• Booking restaurants, taxis, couriers and venues.


• Completing personal and credit card expense reports.


• Adhering to internal risk assessment procedures including completing travel risk assessments, individual Health & Safety Plans, etc.

Providing analysis and support for projects

• Communications and presentation development.


• Data analysis, interpretation and presentation.


• Program-level KPI tracking


• Ad-hoc administrative and project support to the wider team

Desired skills

• Extensive experience providing personal assistance to senior leaders within an international company. A background in professional consulting services is preferable but not essential.


• Degree educated or equivalent.


• Digitally savvy and proficient in MS office suite programmes (Outlook, Excel, PowerPoint, Word, SharePoint, PowerBI) and Adobe Acrobat.


• Excellent communication and numerical skills.


• Demonstrates a personable and flexible attitude. In this role as you may occasionally be required to work after hours or across different time zones.


• Demonstrates good time management and ability to prioritise and multi-task.


• Demonstrates a positive, “can-do” attitude.


• Gains confidence and trust of others.


• Learns and develops from experience and other people, adapts appropriately to new situations.


• Possesses enthusiasm, self-motivation and drive for results.


• Promotes collaboration.


• Achieves good execution and follow through


• prior Salesforce reporting experience would be beneficial.