Newport Harbor Island Resort presents an exciting opportunity for job applicants looking to join a premier resort destination in Newport, Rhode Island. Our resort offers a picturesque location overlooking the stunning Newport Harbor, providing a unique and captivating experience for our guests. As a team member, you will have the opportunity to work in a beautiful and tranquil setting, delivering exceptional service and creating unforgettable memories for our guests. With opportunities for career growth, ongoing training, and a supportive work culture, Newport Harbor Island Resort is the perfect place to further your hospitality career. Join our team of dedicated professionals and be a part of our commitment to providing unparalleled guest experiences in one of New England's most sought-after destinations. Apply now and take the next step in your hospitality journey with Newport Harbor Island Resort! #NewportHarborIsland #RhodeIslandJobs #HospitalityCareers #ResortJobs #TeamNewportHarborIsland #LuxuryHospitality
Overview
Are you a passionate hospitality professional who thrives on providing exceptional service? Join our team as a Bell Captain and be at the forefront of creating memorable experiences for our valued guests. As the Bell Captain, you will lead a team of dedicated bellpersons, setting the standard for impeccable service and attention to detail. With your energy, enthusiasm, and natural leadership abilities, you will ensure that guests receive a warm welcome, efficient assistance, and personalized care throughout their stay. If you have a genuine passion for hospitality, excellent communication skills, and the ability to anticipate guests' needs, we invite you to become a part of our team and play an integral role in shaping unforgettable guest experiences.
Responsibilities:
Lead and inspire a team of bellpersons, fostering a culture of exceptional service and professionalism.
Greet and assist guests upon arrival and departure, providing a warm and personalized experience.
Coordinate luggage handling, transportation, and guest requests promptly and efficiently.
Maintain a high level of knowledge about the hotel's facilities, services, and local attractions.
Ensure a seamless and efficient flow of luggage, packages, and guest belongings.
Provide recommendations and assistance to guests, enhancing their overall stay.
Collaborate with other departments to ensure a smooth guest experience.
Uphold the hotel's standards of cleanliness, safety, and guest satisfaction.
Join our team as a Bell Captain and be part of a team that values exceptional guest service and creates memorable experiences. Apply now and showcase your leadership skills and passion for hospitality in a dynamic and exciting environment. Your dedication to guest satisfaction and your ability to lead a team will contribute to the success of our hotel/resort and make a lasting impact on our guests' stay.
Qualifications
Less than three moving violations in the three previous years
No DUI convictions
Must have current driver's license where applicable
Read, write and speak English fluently
Ability to communicate effectively with the public and other employees
Familiar with local area and attractions
One year prior Guest Services/Bell experience preferred
Valid CDL license where applicable
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Three Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.