Lead Install Tech - Onsite Job at BC Forward in Indianapolis, Indiana

Job Description:

Lead Install Tech - Onsite Job


BCforward is currently seeking a highly motivated Lead Install Tech - Onsite Job for an opportunity in Indianapolis, IN 46204




Position Title:
Lead Install Tech - Onsite Job
Location: Indianapolis, IN 46204
Anticipated Start Date: ASAP
Expected Duration: 12 Months Contract Job
Job Type: Full time
Pay Range: $24.34/hr



Position Description



This position is required for assisting the Project Managers and Deployment Leads in implementation of statewide PC Refresh Projects on a 4 year rotating schedule to replace all state-issued PC computers allowing the Indiana Office of Technology to efficiently support IT resources across the state.


The duties of this position are to support the PC Refresh Project Managers and Deployment Leads by installing new PCs for Agencies' PC Refresh Projects. Following the established processes and checklists to ensure the end user has all the necessary software and settings on the new PC. Backing up protecting and restoring data will be an essential task for this position. Updating documentation and completing e-install forms required. Will be the lead tech and point of contact onsite for large deployments. Customer service is also a crucial element for this position. This position will perform other duties as assigned.



Experience Description



Associate or bachelor's degree in computer science or equivalent experience is required. Advanced experience and advanced knowledge of the following: PC-Desktops and Laptops iPhone peripherals and client/server technology. Hands on experience with Windows7 Windows 10 Active Directory and VPN. Industry recognized certifications such as A Network or MCSE are a benefit. Understanding of Internet technologies beneficial. Hands on experience supporting the Microsoft Office Suite. Ability to support printers' scanners and other peripherals. Solid verbal and written communication and documentation skills are required.



Skills:



PC hardware and software troubleshooting skills, Required1Years | PC Refresh Projects - backing up and restoring data / setup and configuration of new PCs, Highly desired | A+ Certification, Nice to have | Customer service skills - good soft skills when dealing with customers in person, Required | Good written and oral communication skills, Required | Detail oriented and organized, Required | Associate Degree, Desired


Thanks & Regards,



About BCforward:



Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCForward a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's6,000 consultants support more than 225 clients globally.


Interested candidates please send resume in Word format Please reference job code 222583 when responding to this ad.


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Job Snapshot




Employee Type

Contractor



Location

Indianapolis, IN (Onsite)



Job Type

Admin - Clerical



Experience

Not Specified



Date Posted

05/16/2024