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Security Supervisor at Sheraton Grand at Wild Horse Pass at Starwood Hotels and Resorts Worldwide Inc

Posted in Police/Fire/Emergency 30+ days ago.

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Type: Full-Time
Location: Chandler, Arizona

Job Description:

Security Supervisor at Sheraton Grand at Wild Horse Pass


Starwood Hotels & Resorts Worldwide, Inc. owns, manages and franchises some of the most well-known brands in the industry. We are fortunate enough to have a rich history from each of our unique brands, and are proud of the heritage they represent. Starwood Hotels & Resorts brings together some of the strongest and most well-recognized brands in the hospitality industry. Each brand offers a distinctive experience to guests and presents a unique opportunity for associates: Sheraton, Four Points by Sheraton, W Hotels, the Luxury Collection, Le Meridien, Aloft, element, Westin Hotels & Resorts and St Regis Hotels & Resorts - these are Starwood Hotels & Resorts. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.


Nestled on the Gila River Indian Community, the 500 rooms at the Sheraton Grand at Wild Horse Pass are inspired by the culture and beauty of the Pima and Maricopa Indians. Our guests experience true southwestern culture within our warm, connected, community environment. This true destination resort offers four pools with cascading waters and a 111 foot waterslide, tennis courts, and extensive indoor and outdoor function space. We are inspired by Aji Spa, our 17,500 square foot facility that offers the only authentic Native American spa menu in existence. After one has enjoyed the wonders of this beautiful location, several unique dining options await: Kai, our Forbes Five Star Award and AAA Five Diamond Award Signature Restaurant; Ko'Sin, where Southwest/American cuisine is prepared for breakfast, lunch and dinner; the Lobby Bar, where snacks and lighter fare abound; Hanyo Grill where our pool guests enjoy a variety of menu options; the Sivlik Grill at the Whirlwind Golf Club; or if you simply want to enjoy the comfort your Sweet Sleeper room, tempt your taste buds with our 24-hour room service.


Job Description

Security Supervisor Hourly Wage / Non-Exempt / Full Time Sheraton Wild Horse Pass offers exciting benefits to Full Time Associates! Sheraton. The world's gathering place! Join our team and begin your Starwood journey now! We are currently searching for an accomplished security professional who will help manage our property (with a variable schedule). The selected candidate will possess a minimum of 2 years supervisory experience within a security environment. Ideal candidate will have previous hands-on experience within the security or law enforcement field, ideally within the hospitality industry. CPR and First Aid certification required. Proficiency in Microsoft Office and security system software necessary. Ability to communicate effectively required. Flexibility of schedule including the ability to work days, evenings, weekends, and holidays necessary. If you have a passion for the security field and are inspired by working in the hospitality industry, we would like to get to know you today! Equal Employment Opportunity M/F/D/V. If you are eager to become part of the Starwood family of Hotels and Resorts, please apply today at If you are currently a Starwood Hotels & Resorts employee and you are interested in continuing your journey, please visit your HR department to obtain the necessary transfer paperwork. Once completed, please apply through Starwood One.


POSITION PURPOSE Responsible for the safeguarding of hotel property, assets, guests, visitors, and employees. Give direction to security officers as needed on specific shifts. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 60% Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees safety and security in hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports. 25% Check all alarm systems, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas. 15% Oversee safety/security officers on specified shifts, ensuring proper attire (designated hotel uniform), reporting to duty on time and proper coverage of hotel and grounds. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. • Assist in the compiling of records, reports, and statistics necessary for complete and accurate records, including the shift activity log, code book, and the daily shift summary. • Perform any special guest requests, making sure that they are properly executed. • Additional duties as necessary and assigned. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Knowledge of hotel policy and fire safety procedures. • Ability to operate hand held two-way radio and knowledge of ten codes. • Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency. • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel and outside the hotel on hotel grounds on a timely basis. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, FAX machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education preferred. Experience Minimum of one year security related background required. Licenses or Certificates Ability to obtain and/or maintain any government required licenses, certificates or permits. Current CPR certification and First Aid training required. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.