Housekeeping Manager at Starwood Hotels and Resorts Worldwide Inc
Posted in Hospitality - Hotel 30+ days ago.
This job brought to you by eQuest
Location: Houston, Texas
Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,300 properties in over 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®). Please visit www.starwoodhotels.com for more information.
Welcome to the newly transformed Westin Galleria & Westin Oaks Houston where you can expect a warm welcome upon your arrival. Our AAA 4-Diamond hotels overlooks Uptown Houston and are connected to The Galleria Shopping Center—the city’s top attraction and the fourth largest shopping center in North America with over 350 stores. Our 893 spacious guest rooms offer a soothing oasis for travelers and offer upgraded amenities such as The Westin Heavenly Bed® and Heavenly Bath® products, flat-screen televisions, ergonomic desk chairs and strategically placed workstations that will leave you feeling refreshed and rejuvenated.
Assist the Director of Housekeeping with day-to-day operations. Provide training, coaching, and counseling to all housekeeping employees. Facilitate hiring process, including interviewing, training, and evaluating job performance. Provide ongoing training and development to all positions. Interact with all employees in the Housekeeping Department. Evaluate, coach, counsel and provide leadership support. Conduct inspections of guest rooms and provide feedback to room attendants.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required during the rest of the working day. Length of time of these tasks may vary from day to day and task to task. • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. • Must be able to lift up to 15 lbs. occasionally. • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. Experience Minimum three years management experience with at least two years in housekeeping management at progressively higher levels of responsibility. EOE-M/F/V/