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Records Management & Imaging Services Team Manager at Metropolitan Water District Southern California

Posted in Professional Services 30+ days ago.

Type: Full Time
Location: Los Angeles, California

Job Description:
The Metropolitan Water District of Southern California is a consortium of twenty six cities and water districts that provides drinking water to nearly 19 million people in Southern California. Metropolitan's mission is to provide its service area with adequate and reliable supplies of high quality water to meet current and future needs in an environmentally and economically responsible way. Metropolitan's facilities include the 242-mile Colorado River Aqueduct, five conventional water treatment plants with a combined capacity of 2.6 billion gallons per day, nine surface water reservoirs, 800 miles of pipeline, and 16 hydroelectric power plants.

The Metropolitan Water District has an opening for a Records Management and Images Services Team Manager. This position is located at our Headquarters in Los Angeles, CA. adjacent to Union Station.


Metropolitan's Administrative Services Section, Records Management Team has one (1) opening for a Records Management and Imaging Services Team Manager available at its Headquarters in Los Angeles, California. 

The Document Services Unit is seeking an innovative information leader to serve as the Records Management (RM) and Imaging Services (IS) Team Manager. Electronic Records Management is a MWD priority; as electronic records proliferate exponentially, the need to manage them proactively is a must. The RMIS Team Manager will be required to make informed compliance decisions daily, managing Metropolitan's print and electronic records in accordance with retention schedules as well as state and federal laws.

The person selected for RMIS Team Manager will have a unique opportunity to help move Metropolitan into a state of the art electronic records management program following the GARP Maturity Model. This will involve collaborating with our Information Governance (IG)/Enterprise Content Management (ECM) Specialist to update and maintain the District's retention schedule(s), procedures, and implement new business processes enterprise wide including centralized repositories of documents for collaborative search and retrieval through electronic recordkeeping including the implementation of an Enterprise Content Management system and Information Governance.

The RMIS Team Manager will work closely with Metropolitan's General Counsel, coordinating on government records requirements, and providing research in support of Public Records requests. The RMIS Team Manager oversees the work of one full-time archivist, who often works in collaboration with internal customers and the public in preserving the Metropolitan's unique history in words, pictures and artifacts. The RMIS Team Manager will be responsible for leading an informal but vital group of Records Coordinators across Metropolitan who help ensure records are handled in a timely fashion throughout their lifecycle.

Operationally, the RMIS Team Manager will have the opportunity to lead a team of direct reports in an ongoing coaching environment, focusing on continuous process improvement, setting goals and ensuring that they are achieved, and will, under the direction of the Unit Manager, plan, manage and recommend budget plans and expenditures for Records and Archives, including an offsite storage contract, digitization hardware and software, archival storage media, and more. In addition the Team Manager will oversee the reprographics operations including production reprographics equipment; bindery, finishing, and production level capture software and document scanning hardware.


1. Manages staff including selection, assignment and monitoring of work, coaching, counseling and performance assessment; assesses employees' competencies and develops training plans for the areas of records management and production reprographics.

2. Manages the identification, classification and indexing of anything that documents a business transaction of the District; works with the Legal Department and management to determine the applicable method of retention for each type of record; oversees the conversion of written records eligible for alternative storage media; monitors the retention of records designated as Vital or Historical; and oversees the inactive record storage process for both paper and electronic media involving storage, retrieval and destruction of documents; and administers offsite storage contracts.

3. Oversees the customer's needs assessment, job pre-planning and consultation, price estimation, and workflow recommendations including printing, scanning and records retention opportunities; plans the operation of high volume analog and digital xerographic networked publishing copiers, print servers, bindery and finishing equipment and other equipment used in the production of multiple products including board letters, engineering specifications, monthly reports, annual budget, forms, engineering drawings, and statistical and textual materials; secures service maintenance agreements on owned equipment; and ensures routine maintenance is done on all equipment to maintain a higher level of equipment performance.

4. Conducts periodic assessments of operation and makes recommendations to improve cost efficiency and effectiveness; leads reengineering efforts; stays current with changing technologies and external business practices and considers their possible use at Metropolitan; develops team methods and operating procedures; reviews and makes recommendations regarding the development of quality assurance and quality control procedures; and writes and directs the preparation of a variety of reports and makes presentations for management, committees, or other interested or involved parties.

5. Develops the team goals, long and intermediate term strategies, and priorities; develops a business plan that ensures the accomplishment of the team goals and objectives for the different disciplines of records management and reprographics; tracks team goals and objectives; analyzes team activities and prepares reports; develops and monitors team budget; evaluates resource needs and prepares staffing and consulting requests; reviews and approves time, reimbursement requests and purchases.

6. Conducts equipment lease versus buy studies; researches and evaluates current technology, products and equipment; develops specifications for all leased equipment; and ensures appropriate solicitation and contract development; and confers with vendors to resolve shortage, refund and return problems. 

Education and Experience: Bachelor's degree from an accredited college or university and eight years of increasingly responsible relevant experience, of which two years must have been in a project management, supervisory or lead capacity; or an advanced degree from an accredited college or university and six years of increasingly responsible relevant experience, of which two years must have been in a project management, supervisory, or lead capacity.

Relevant Experience: For an applicant with a Bachelor's degree relevant experience is defined as 5 years of record management experience overseeing a organization's records management program (managing the creation, preservation, and disposal of records), plus a combination of experience totaling an additional 3 years.

The 3 years of experience may consist of: leading an organization's . . . To apply for this position, please copy and paste the following link into your browser address bar: