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ESIS - Partnership Leader at Chubb

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Chicago, Illinois

Job Description:

Chubb is the world’s
largest publicly traded property and casualty insurer.  With operations in 54 countries, Chubb
provides commercial and personal property and casualty insurance, personal
accident and supplemental health insurance, reinsurance and life insurance to a
diverse group of clients.


ESIS recognizes each risk management program is unique, and we are
committed to providing consultative and innovative solutions to drive superior
results for your program. Our culture and vision enables us to effectively
operate as an extension of your risk management program, aligning combined
goals to form a collaborative partnership.

We recognize our clients’ desire to do things differently, and we
are confident that our integrated approach will deliver better overall results
for your program. ESIS’ specialized claim intervention strategy integrates an
effective deployment of resources and appropriate actions, which are essential
to your program’s success.

Position is responsible for proactively engaging customers and
brokers in order to secure solid long term partnerships. The ESIS Partnership
Leader should think strategically and operate in a consultative manner to drive
optimal program performance for customers. The Partnership Service Leader will
focus on contributing to the growth and profitability of ESIS by assisting in
presentations and marketing of ESIS Construction products and services.


  • Maintains a professional
    relationship with Clients, Brokers, Risk Management, Underwriting, and
    claim office personnel, both field and H.O., as well as support operations

  • Demonstrates strategic
    leadership of client deliverables, while balancing ESIS Business Goals

  • Administer Meetings with
    internal and external customers in effective manner, which includes
    setting expectations, documentation of key takeaways, and method for
    follow up

  • Directly responsible for renewal
    of ESIS clients. Partnership Leader should demonstrate appropriate
    financial prudence in the quoting process of all ESIS Services, which
    includes timely review, submission, and quoting of renewals.

  • Review all existing accounts for
    expansion opportunities to grow the portfolio and maximize client value.

  • Display a sound knowledge of the
    ESIS products, risk management acumen and sound professionalism. Including
    actively participating in marketing and business development opportunities
    to foster the organizations growth

  • Focus on developing strategy
    through Client Service Planning on all current accounts

  • Responsible for set-up and
    delivery of contracted services for renewal accounts which includes:

    • Notifying claim offices of new
      or renewed account

    • Developing and processing
      changes in account structure

    • Developing and maintaining
      Claim Service Instructions

    • Assisting in set up of billing
      process including Paid Loss Deposit Fund

    • Arranging for 1-800 reporting

    • Training clients on use of

  • Arranges client/broker claim

  • Leads Stewardship efforts
    including meeting with each key account annually; Agenda must include
    Strategic initiatives, benchmarking presentations, summary of meetings
    conducted including claim review summaries and other key activities,
    accomplishments and plans of action.

  • Responsible for Administrative
    Compliance and strict adherence to client service procedures


Successful completion of a college level
curriculum or four to six years equivalent experience.

Comprehensive knowledge of TPA/ESIS service
products and concepts, as evidenced by successful experience in providing such
products/services to large commercial accounts.

Demonstrated ability to pro-actively identify
problems and opportunities, produce alternatives and implement selected

Demonstrated effective oral and written
communication and negotiation skills to be able to deal with all levels of
internal and external customers/employees. 


Chubb offers a competitive compensation package and comprehensive
benefits package including life, health and dental, vision, a generous
retirement savings plan, disability coverage, stock purchase plan, flexible
spending accounts, tuition reimbursement, and business casual dress.  At Chubb, we are committed to equal
employment opportunity and compliance with all laws and regulations pertaining
to it.  Our policy is to provide
employment, training, compensation, promotion, and other conditions or
opportunities of employment, without regard to race, color, religion, age, sex,
sexual orientation, transgender, national origin, disability, genetic
information, veteran, or marital status, or any other characteristic protected
by law.