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International Student & Scholar Advisor at Northeastern University

Posted in Education 30+ days ago.

Type: Full-Time
Location: Boston, Massachusetts

Job Description:

Northeastern University

International Student & Scholar Advisor

Requisition Number: STFR004394

Division/College: Enrollment Management

Location: Boston Main Campus

Full-time/Part-time: Full Time


Reporting to the Associate Director of OGS Employment Services in the Office of Global Services (OGS), the International Student & Scholar Advisor will act in the capacity of Designated School Official (DSO) for all Optional Practical Training (OPT) and Curricular Practical Training (CPT) related concerns. They will also serve as a primary resource to international students for issues related to legal requirements concerning Optional Practical Training, Curricular Practical Training, and STEM OPT extension and Cap Gap procedures. The International Student & Scholar Advisor will manage the processes, data collection, and informational components as required by SEVIS and will keep abreast of federal regulations governing all aspects of OPT, CPT, STEM Extension, and Cap Gap. The International Student & Scholar Advisor will work in tandem with Colleges and Graduate Schools as needed. This role will also provide outreach to alumni addressing unique issues of concern to this constituency including dissemination of information on SEVIS responsibilities mandated of students on OPT and support to students in complying with federal regulations as demanded by the U.S. Department of Homeland Security. The International Student & Scholar Advisor will serve as part of the OGS team in ensuring university compliance with federal regulations. This role will train and work collaborately across teams to develop and support student and scholar orientated program and services and work with Career Services for the development of seminars/workshops designed to address the needs of international students.


A minimum of 3 years of formal work experience in immigration advising and compliance is required. Knowledge of SEVIS RTI procedures is essential. Familiarity with batching systems highly preferred. A Bachelor’s degree is required, preferably in a field related to international education, social sciences, or humanities. A Master’s degree is strongly preferred. Prior study/work abroad or other living experience overseas is helpful, along with knowledge of a second or third language. Strong intercultural communication and interpersonal skills, highly developed organizational abilities and systems management experience crucial, along with the capability to work well with students, OGS team, and other university departments. US citizenship or permanent residency required.

The following competencies are integral to the successful performance as the International Student & Scholar Advisor:

• Personal Qualities – Reflects NU’s values & management practices in style and personal actions; Confident in self and gives personal best; Confident in and seeks the best from others; Ethical; Reliable in meeting commitments to others; Sets examples of delivering exceptional student service

• Leverage Knowledge – share information across functions in the organization; transfer best practices and learnings whenever possible; encourage and share benefits of new skill development

• Managing Change – Enjoys challenge of operating in a changing, complex environment; flexibility; tuned into the external environment; adaptable systems and processes; maintains values and culture while embracing the new

• Customer Focus – customer-oriented; customer-centric; thinks about services and processes with customer foremost in mind; involves customers in developing and improving services; gets regular customer feedback

• Priority Setting – good at setting priorities among many competing tasks and projects; process for vetting new ideas and incorporating into existing workload; maintains focus on what’s most important

• Creativity/Innovation Management – developing new ideas; original; good judgment about which creative ideas and suggestions will work; facilitate effective brainstorming; good process of bringing creative ideas to fruition

• Communications – good communications internally and externally; strong communications guidelines and systems; consistency; regularity; sense of everyone being in the loop; efficient use and balance of various communication methods

• Managing & Measuring – clear assignment of responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress and results; accountability; timely feedback on accomplishments

• Relationship Management – manages external and internal relationships effectively; proactively listens and communicates needs; partners well to reach objectives and goals of all parties; actively works to build relationships

• Staff Development/Training – proactively develops new skills in staff members; invests in training; addresses career development needs of staff members; holds regular career planning discussions

• Influence/Marketing – ability to influence external parties to the benefit of the organization; strong marketing presence and identity; good negotiation skills; well represented at key external events; customizes marketing approach to various audiences

• Planning – regularly sets long and short-term goals and develops action plans; develops schedules and task/people assignments; measures performance against goals; evaluates results

• Process Management – determines the processes necessary to get things done; organizes people and activities well; sees opportunities for synergy and integration; can simplify complex processes; gets more out of fewer resources

• Cost Management – manages expenses wisely; utilizes effective internal budget process to manage costs; uses volunteers and other low-cost options; considers outsourcing activities better done by others; utilize internal staff talent to maximum degree; manages vendor relationships; attention to best price, price for value and service levels

• Student Success Orientation – addresses immediate needs of student while understanding the long term implications to services and programs given what issues are repeatedly presented; builds relationships with student rather than viewing interaction as one-time; attention to best service levels

• Entrepreneurial Spirit – ability and willingness to encourage risk taking while pursuing solutions to difficult challenges; adapting well to changing circumstances; determination to achieve

• Partnerships – utilizes and grows NU’s strong and long-standing relationships with corporations, hospitals, foundations, museums, government, non-profit agencies, the public sector, community agencies and other universities
• Diversity – assist and contribute to developing an organization in which people from different backgrounds, with different approaches to problem-solving and different ways of perceiving the world feel comfortable challenging assumptions which leads to a creative environment with an imagination that will propel the university forward

• Technological Innovation – embraces appropriate technologies that are consistent with our values, needs and interests

• Organizational Effectiveness – increases levels of efficiency and productivity across the department, division and university to support the development of new initiatives while ensuring the fulfillment of existing commitments

Additional Information:

To be considered for this position please visit our web site and apply on line at the following link: Careers@Northeastern

Northeastern University is an Equal Opportunity, Affirmative Action Educational Institution and Employer, Title IX University. Northeastern University particularly welcomes applications from minorities, women and persons with disabilities. Northeastern University is an E-Verify Employer.

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