Analyst 3, Forecasting & Analysis at Comcast

Posted in Customer Service 20 days ago.

This job brought to you by Professional Diversity Network, Inc

Type: Full Time
Location: Chamblee, Georgia

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary:
Responsible for developing and managing reports that impact the
customer's experience and improved business results. Utilizes forecasts
to measure accuracy by interval, daily, monthly measures, and headcount
expense. Has in-depth experience, knowledge and skills in own
discipline. Usually determines own work priorities. Acts as a resource
for colleagues with less experience.
Core Responsibilities:
- Assists managers in the identification, prioritization, planning
development, coordination, support, and execution of high impact
(immediate and long-term) improvement plans for effective and
sustainable cost savings.
- Researches and analyzes diversified data to draw valid conclusions.
Evaluates and implements new methods and techniques for operational
- Leads projects that will enable their division to continually improve
processes by identifying, sharing, implementing the best practices
within and across sites. Act as team leader of various projects and
participates on teams implementing new improvement processes.
- Analyzes data using web tools and other Company software and prepares
recommendations and reports to drive high-impact process improvement
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Job Specification:
- Bachelors Degree or Equivalent
- Workforce management experience preferred.
-Excellent written and verbal communication skills to clearly convey operational information from front line leadership to c-suite in 1x1 to large presentation formats
- Generally requires 5-7 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer

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