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Custodial Technician at IRET Properties

Posted in Other 30+ days ago.

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Type: Full Time
Location: Billings, Montana

Job Description:

To perform all janitorial and light maintenance duties in a professional manner and on a timely basis. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed. IRET emphasizes a team approach and fully expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives.

Expected to follow instructions, understand established procedures and comply with deadlines. Generally given substantial guidance, but expected to be self directed once trained. May need assistance in prioritizing duties, and setting deadlines.

Essential Duties and Responsibilities may include the following. Employee may be assigned to specific areas, or any combination of areas, such as unit turnover, common areas or general areas, to be cleaned either as scheduled or as needed. Other duties may be assigned as necessary.
Interior Individual Units
Perform all necessary cleaning, light maintenance, and refilling of necessary supplies daily or as scheduled. Duties include, but are not limited to: sweeping; mopping; cleaning floors; emptying wastebaskets; dusting and wiping all surfaces; cleaning ovens, microwaves, stove tops, and kitchen hoods; cleaning and disinfecting bathrooms, showers, and bathtubs; cleaning kitchens and pantries, including all shelves and/or drawers; cleaning appliances, including the exterior surface and also inside drum; sweeping and cleaning fireplace hearths; cleaning windows, mini-blinds, and mirrors; sweeping and cleaning balconies and patios; sweeping areas directly outside unit entrances; cleaning or replacing filters; refilling all disposable items as necessary, including paper towels and toilet paper.
Complete apartment unit cleaning to make unit ready in a timely fashion as set forth by regional and on-site management.
Periodic cleaning of interior and exterior windows, except for those windows or glass surfaces requiring special equipment due to height, access, or size.
Repair or replace any minor maintenance items such as light bulbs, filters, paper products, screens, batteries, and other similar items as necessary.
Report maintenance needs, broken equipment, or other issues to supervisor or maintenance department.

Interior Common Areas
Clean all common areas as scheduled by the supervisor. Areas include, but are not limited to: parking garage, individual offices, clubroom areas, community rooms, model units, corporate apartments, mailbox areas, stairwells, storage areas, and elevators. Periodic cleaning of windows in these common areas per the property schedule.
Routinely perform the following housekeeping tasks in all areas: sweep, mop, wax, and vacuum floors; empty wastebaskets; dust and wipe all surfaces; clean and disinfect bathrooms, showers, and bathtubs; clean kitchen and pantry, including all shelves and/or drawers; clean appliances, including the exterior surface and also inside drum; sweep and clean fireplace hearths; clean windows, mini-blinds, and mirrors; sweep and clean balconies and patios; sweep areas directly outside entrances.
Report maintenance needs to supervisor or maintenance department.
Inspect emergency and common area lighting for proper operation and notify management when maintenance is required.

Assist in keeping grounds and building neat and free of litter and dirt; removal of weeds; spraying for weeds and insects; light snow removal; sanding and salting; cleaning or replacement of filters; and cleaning of exterior surfaces and doors.

Responsible for the cleaning and upkeep of all interior and exterior areas and aspects of the property.
Responsible for the care, maintenance, and inventory of all necessary cleaning products, supplies, and equipment used at the property.
Responsible for reporting unusual or extraordinary circumstances regarding the property or residents.
Be aware of IRET goals relative to resident satisfaction and resident retention, and ensure that you do your part towards meeting them.
Inform supervisor when cleaning supplies are needed. Maintains cleaning supplies and requests re-ordering of those supplies in a timely manner. Ensures the proper use of these supplies.
Maintain proper stock amounts within budget restraints; keeps all MSDS sheets in order, and chemicals properly labeled.
Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times.
May be responsible for snow removal such as shoveling snow and de-icing walkways, etc, depending on the property and need.
Carry out all tasks as directed by his/her supervisor.

Back up for this position is provided by other custodial staff, maintenance staff, or a third party contractor when necessary.


Schedules will be determined by supervisor based on property needs. May be required to work after regularly scheduled hours, or days, based on property needs such as completing turnovers or filling in for other co-workers.

Supervisory Responsibilities
This job has no supervisory responsibilities.

Equipment Issued
Equipment includes, but is not limited to, vacuum, cleaning chemicals, broom, mop, bucket, sponges, protective gloves, Material Safety Data Sheets (MSDS), and book.
Community Involvement
Encouraged to belong to and/or serve on committees of local service clubs, charitable giving programs, merchant associations, Chamber of Commerce, or other business networking groups. Encouraged to participate in service projects, and to establish and maintain contacts within the community to promote IRET.

To perform this job successfully, an individual should demonstrate the following competencies:
Technical Skills
Safety and Security - Observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly. Wear back support belt during work hours when needed, and use safety equipment (goggles, mask, gloves, etc.) as tasks dictate.
Custodial Skills Ability to tell the difference between clean and unclean, uses proper methods, materials and equipment in cleaning and keeping the buildings and/or equipment neat and sanitary.
Customer Service Orientation When dealing with internal or external customers - Manages difficult or emotional situations, responds promptly to customer needs or requests, uses customer feedback to improve service, follow through on requests for service and assistance, meets commitments.
Teamwork & Collaboration - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, supports everyone's efforts to succeed, includes when appropriate and works effectively with all other employees/departments to accomplish company goals.
Organizational Support
Respect & Diversity - Demonstrates knowledge of EEO policy, shows respect and sensitivity for cultural differences, promotes a harassment-free environment, embraces differences and utilizes those differences to the company s benefit.
Ethics & Integrity - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values, maintains confidentiality.
Professionalism - Approaches others in a tactful manner, reacts well under pressure, Treats others with respect and consideration regardless of their status or position, keeps emotions under control, focuses on resolving conflict not blaming, maintains confidentiality, accepts responsibility for own actions, follows through on commitments. Represents a professional image of IRET in conduct and adherence to dress code