NRT LLC is the nation’s largest owner and operator of residential real estate brokerages operating in more than 50 of the 100 largest metropolitan areas in the United States, with approximately 47,000 independent sales associates in approximately 790 office locations. Most operations are affiliated with Realogy’s franchise brands Coldwell Banker®, Sotheby’s International Realty® and ZipRealty® though it also operates powerful regional and local brands such as The Corcoran Group® and Citi Habitats. NRT quick facts:
· Posted approximately $164.9 billion (pro forma) in total residential real estate sales volume in 2015
· Ranked No. 1 nationally in real estate sales volume and transaction sides for 18 consecutive years
The Sales Support Administrator will be responsible for coordinating and supporting Coldwell Banker’s sales office operations. The ideal candidate will have a strong service background, attention to detail, a high understanding of technology, amazing organizational skills and a willingness to be part of a team. Job duties will include administrative, advertising and marketing needs, social media support, technology and Company system support, processing, ordering supplies and other administrative and customer service duties as assigned.
Essential Duties and Responsibilities:
The Sales Support Administrator will be the face of the office and provide excellent customer services to clients and vendors and to the independently affiliated sales agents, as requested. The majority of the duties of this position must be performed without delay as this is a critical position that may affect agents and their business.
The ideal candidate will be highly skilled and motivated in both administrative and technology duties. Incumbent will be responsible for direct support of the branch manager and branch office operations, including but not limited to; branch accounts payables and receivables, expense reports, coordination all office administration tasks, including general, office and business supply orders, equipment maintenance, coordinate the affiliation process for new agents, file maintenance and general office appearance and repair issues. The Sales Support Administrator will also provide instruction and support on office systems, order business cards, name badges and other miscellaneous tasks, including zip forms, digital ink and other company programs.
In addition, the ideal candidate will be available to assist sales agents with marketing, advertising and technology needs related to company resources on request. Will coordinate the necessary paperwork upon affiliation for new agents and well as provide assistance on Company systems for the sales agents. The incumbent will provide social media and marketing support as requested to allow the sales agents to focus on the growth of their business. Limited responsibility for the input and updates to Company related systems (Homebase, Gateway, Trident, etc).
Perform variety of other administrative duties as directed.
High School Diploma or equivalent
Strong customer service skills with excellent communication skills, both verbal and written.
Ability to interact successfully with both internal and external customers at all levels.
Two or more years’ experience in a customer centric business environment with administrative responsibility for office operations
Real Estate background preferred
Strong working knowledge of computer applications, such as but not limited to:
Microsoft Office: Word, Excel, PowerPoint and Outlook
Web browsing: Internet Explorer or Chrome
Understanding of basic network connectivity
Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, Craigslist, company web pages, MLS
Creative problem solving skills
Ability to multi task, prioritize and be flexible with changing business needs in a team environment.
Proficiency in the use of Microsoft Office Suite and the ability to use Internet-based software
Ability to deal with problems involving several variables
Ability to communicate effectively and professionally with employees and SAs at all levels
May manage one or more direct reports
To be considered an applicant for this position you must show how you meet the basic qualifications of the job in a resume or document you upload.
NRT LLC, a subsidiary of Realogy Holdings Corp, is committed to providing equal employment opportunity (“EEO”) and will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, gender identity or gender expression, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability, protected veteran status or any other characteristic protected under applicable laws and regulations. Under the Americans with Disabilities Act and other applicable laws Realogy will provide reasonable accommodation to disabled applicants upon request during the application process to ensure equal opportunities to be considered for employment.