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IT Network Project Manager at Jabil Circuit

Posted in Management 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: St. Petersburg, Florida





Job Description:

Do you want to join one of the World's Most Admired Companies?  Are you looking to be part of a dynamic and growing organization, who's company culture is centered on empowering its employees to make decisions? As one of the world's largest electronic manufacturing companies,  Jabil is focused on hiring the best people.





















JOB SUMMARY



Provide leadership and guidance to project teams consisting of business and IT professionals who are engaged in planning and implementing solutions that are small/medium size.  The incumbent will also engage as a key team member by providing support for larger, more complex projects under the guide of a Senior Project Manager or Program Manager.  Liaise with business and managed services teams to develop network requirements and ensure managed services resources are providing solutions meeting business requirements.  Mentoring managed services provider resources and team building is an essential responsibility of this role to ensure that the team is maturing their project skills and capabilities.



ESSENTIAL DUTIES AND RESPONSIBILITIES




  • Confer with organizational units involved to determine requirements.

  • Oversee managed service provider business requirements gathering, documentation and stakeholder approval

  • Coordinate and review development of network specifications by managed service provider.

  • Ensure project scope and costs are agreed upon by the stakeholders and are aligned with managed service provider agreed pricing

  • Ensure quality of managed service provider project plan(s) and implementation schedule(s): ensure the project plan includes all stakeholder requirements and the nine areas of knowledge from Project Management Body of Knowledge®

  • Review managed service provider project plans and implementation schedules for completeness and identify required improvements.

  • Conduct internal and vendor inquiries pertaining to the development of technology or information systems to meet current and projected business needs

  • Coordination of RFI/RFPs with third parties, project and internal IT procurement team

  • Ensure high quality, regular, managed service provider report updates to all stakeholders and project sponsors, including status updates, milestone information and risk and issue information

  • Active problem solving: recognize potential problem areas against the plan and identifies and implements alternative solutions

  • Serve as escalation point for project risks and issues

  • Provide guidance on team activity through leadership and support towards goals

  • Work independently on medium risk projects with an ability to manage multiple projects simultaneously

  • Recommend, prepare and conduct training

  • Manage change control processes and is responsible for overall project execution

  • Maintain a good working relationship with customers and vendors

  • Ensure 100% adherence to all IT and department policy, processes and procedures.

  • Other duties may be assigned



  • General responsibilities include the following:

  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

  • Participate in the exchange of ideas and information within the department

  • Ask questions; encourage input from team members

  • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

  • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority

  • Confer with reporting manager on complex or unusual situations

  • Effectively identify and address project-related conflicts

  • Ability to work effectively under pressure with constantly changing priorities and deadlines

  • Understand and embrace the business and IT strategic direction

  • To be dependable and conscientious in all work performed

  • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization

  • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)

  • Maintain discretion and confidentiality in all areas pertaining to IT systems, data and proprietary information, whether internal to Jabil or customer specific



MANAGEMENT & SUPERVISORY RESPONSIBILITIES




  • Typically reports to Management.  Direct supervisor job title(s) typically include: IT Manager, Sr Manager IT, Sr Manager Site IT, Director IT



  • Job is NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).  













JOB QUALIFICATIONS



KNOWLEDGE REQUIREMENTS




Must demonstrate mastery on the following skills/competencies:


  • Action/Results Oriented - Brings full energy to things he/she sees as challenging; enjoys working hard; can act with a minimum of planning; seizes more opportunities than others

  • Business Relationship Management – Practices building strong relationships with business, operations, and other IT groups.

  • Presentation Skills - Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports, and bosses

  • Teamwork - Works collaboratively with a group of people in order to achieve a goal

  • Facilitation and training skills - Guides and directs organizing work with groups of people such as meetings, planning sessions, and training of team members and leaders

  • Project Management methodologies – Displays and applies knowledge on Project Management methodologies, specifically on Waterfall and Agile

  • Network architecture principles and standards – Prior network project management in the areas of WAN/Internet, LAN, Wireless LAN, and Voice services



Must demonstrate self-sufficiency on the following skills/competencies:


  • Accountability – Accounts for his/her activities, accepts responsibility for them, and to discloses the results in a transparent manner

  • Business acumen - Knows how the business works; demonstrates knowledge in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; understands how strategies and tactics work in the marketplace

  • Organizational change management – Is familiar with the processes to transitioning individuals, teams, and organizations to a desired future state

  • Detail oriented - Has an eye for details and makes a conscious effort to understand the actual cause behind an occurrence.

  • Emotional intelligence - Has the ability to monitor his/her own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior

  • Negotiating and conflict management - Successfully mediates conflict between individuals and groups; can hammer out tough agreements and settle disputes equitably; can find common ground and obtain cooperation with minimum noise

  • Sense of urgency - Acts with the realization that efficiency is vital to success, and makes decisions and drives activities in the organization to meet important windows of opportunity

  • Analytical skills - Has the ability to visualize, articulate, and solve both complex and uncomplicated problems and concepts and make decisions that are sensible and based on available information

  • Business results orientation - Understands the process of figuring out how to get the right requirements, no matter the challenges faced, and stays resolutely focused on the core principles of gaining alignment and achieving clarity. Ensures that the project and efforts are consistently focused on delivering value for the organization

  • Business/process analysis; Business needs into technical solutions - Identifies business needs and determines solutions to business problems. Utilizes the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals

  • Communication skills - Is able to convey information to another effectively and efficiently

  • Creativity - Adds value and original thinking during brainstorming settings; generates new and unique ideas; makes connections among previously unrelated notions,

  • Decision making (problem solving) - Is able to forecast the outcome of each option, and based on all these items, determine which option is the best for that particular situation

  • Learning agility - Has the ability to learn, grow, and change over time and consequently develop new skills, rather than simply enhance those that he/she may already have

  • Organizational awareness - A level of understanding for both the organization and its leaders regarding current capacity, abilities, potential, and results

  • Prioritization - Spends his or her time and the time of others on what's important; focuses on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal

  • Relationship management - Builds strong relationships with peers, providers and customers (internal or external)

  • ITIL Foundations - Is aware of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices

  • Risk and issues management - Understands the process of identification, analysis, assessment, control, and avoidance, minimization, or elimination of unacceptable risks and/or issues

  • Developing business cases - Captures the reasoning for initiating a project or task to convince a decision maker to take action. Usually a well-structured, formal document, the business case tells the story of an initiative - from beginning (what problem or situation triggered the initiative) to end (what benefit, value or return is expected). Business cases are typically written at the project or initiative level as a way to secure funding and commitment

  • Procurement process - Understands the process of finding, acquiring, buying goods, services or works from an external source, often via competitive bidding process (RFI, RFP, RFQ)

  • Resources management - Efficiently and effectively deploys and allocates the organization's resources when and where they are needed,

  • Project planning - Estimates and schedules projects activities using Gant charts to plan and subsequently report progress within the project environment

  • Post-implementation reviews - Conducts PIRs after completing a project in order to evaluate whether the project objectives were met, determine how effectively the project was run, learn lessons for the future, and ensure that the organization gets the greatest possible benefit from the project

  • Cost estimations - Has the knowledge to calculate the cost of a program, project, or operation accurately, transparently, and reliably

  • Controls, audit, regulatory and compliance requirements - Understands the concepts and processes implemented to compare performance to predetermined standards, plans, or objectives (includes Security, ITAR, MedVal, Health, Safety, Quality, etc.).

  • KPAs, metrics and SLA tracking - Understands and applies the tools and techniques to define, measure and control the performance of the project

  • Building WBS -– Can develop a deliverable-oriented decomposition of a project into smaller components, and organizes the team's work into manageable sections

  • Project Portfolio Management tools – Has experience using PPM tools to analyze and manage current or proposed projects



Preferred skills/competencies:


  • Scrum Master / Agile certification

  • Working knowledge of Lean/Six Sigma concepts















EDUCATION & EXPERIENCE REQUIREMENTS





  • Bachelor’s degree in Computer Science or related discipline is required, or a minimum of 3 to 5 years of experience, or equivalent combination of education, training and/or experience


  • PMI's Project Management Professional (PMP)® certification or equivalent is preferred


  • Prior network project management experience of 3 to 5 years

  • CCNA or other network certification is a plus











































JABIL COMPETENCIES



INDIVIDUAL CONTRIBUTOR



Domain



Capability



Competency Characteristics



CULTURE



Customer Intimacy



Empowerment & Accountability



Continuous Improvement




Work reflects an understanding of customers’ expectations; Works towards delighting the customers; Handles customers effectively and proactively anticipates their needs.


Steps up to the challenges and tasks assigned; Accountable – Accepts responsibility for her/his own performance and actions; Escalates issues appropriately and with a sense of urgency.


Constantly seeks to improve work processes; Work reflects a quality-first mentality; Learns from internal and external best practices to apply to her/his work.



STRATEGY



Vision & Purpose



Perspective




Learning on the Fly



Understands the vision of the company; Knows how her/his work contributes to the business strategies; Prioritizes her/his work against what is important to the business.


Understands how future trends will affect their function; Able to share the company’s directions with others; Takes the initiative to learn about other business functions beyond her/his own.


Consistently looks for continuous improvements in day to day practices; Analyzes personal success and failures and applies learning for improvement; Seeks new challenges or opportunities to expand skills; Demonstrates curiosity and asks questions to learn.



RESULTS



Innovation Management



Decision Quality




Drive for Results



Challenges the way things have always been done; Demonstrates flexibility in evaluating problems or processes in new ways.


Clearly defines complex issues despite incomplete or ambiguous information; Evaluates the benefits, costs, and risks of alternatives before making decisions; Applies logic and common sense in making decisions.


Focuses time and energy on the most important issues; Is consistently good at getting the right things done; Demonstrates and fosters a sense of urgency and strong commitment to achieving goals.




PEOPLE



Develop Today’s Talent



Motivate Others

Develop Next-Generation Talent



Creates and takes actions on personal development plans; Shares expertise to help others’ learn and develop.


Able to motivate others to get the best out of them; Shares personal motivations with leader; Demonstrates a positive attitude in the work environment.

Proactively shows initiative to help beyond scope of role or responsibilities and offer solutions; Embraces change, considers an opportunity to learn and grow; Demonstrates support to develop peers in areas of expertise.



SELF



Self Knowledge




Cross Cultural Agility




Integrity & Trust



Is aware of personal strengths and weaknesses; Makes time to pursue personal interests while maintaining energy and passion for the job; Recovers quickly from setbacks-Demonstrates personal resiliency; Gains insights from mistakes.


Demonstrates flexibility in working in a global environment and masters new jobs, information, and situations quickly and effectively;  Demonstrates ability to work effectively across cultures; Is not judgmental about differences.


Builds relationships of trust with team members; Admits mistakes; Is seen as a truthful individual; Does not misrepresent himself or herself for personal gains; Treats everyone with humanity, justice, and temperance, even under stressful circumstances; Demonstrates honest ethical behavior in all interactions.















WORKING CONDITIONS




  • Regular business hours.  Some additional hours may be required.

  • Travel requirements:  Domestic and/or Global, up to 20%



  • Climate controlled office environment during normal business hours.



Jabil is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law.