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Administrative Assistant at LogistiCare

Posted in Other 30+ days ago.

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Type: Full Time
Location: Charleston, West Virginia

Job Description:

The Administrative Assistant keep everything running smoothly so all other staff can focus on their jobs. Responsibilities vary based on site, staff and company needs. Primary duties include receptionist tasks, coordinating office maintenance/services, vendor partnerships, new-hire on-boarding assistance, employee engagement and reporting work.

ESSENTIAL FUNCTIONS
Maintains databases \\"admin access\\" (IE: updates, uploads documents, archives/deletes irrelevant material)
Runs, analyzes and distributes assigned reports
Greets guests, maintains visitor logs and answers incoming calls for site.
Signs for and distributes package deliveries
Ensures maintenance and proper operation of major site equipment (IE. Printers, faxes, security system, badges) and restocks base supplies)
Assists/Processes submittals for new purchases and office set up (IE. Computers, headsets, monitors, office supplies, voice mail set-up)
Partners with vendor services and landlord to ensure site needs are met (IE. vending machines, building maintenance and janitorial services)
Ensures that site shred bins are secure and serviced
Assists with HR functions (IE: benefit packets distributed, new hire information entry, coordinating site HR activities)
Coordinates and manages site events and employee engagement activities
Must be able to maintain confidentiality of information
Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)
Analytical Skills - Ability to use thinking and reasoning to solve a problem
Accurate - Ability to perform work accurately and thoroughly
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Customer Oriented - Ability to take care of the customers' needs while following company procedures
Interpersonal - Ability to get along well with a variety of personalities and individuals
Problem Solving -- Ability to find a solution for or to deal proactively with work-related problems
Relationship Building - Ability to effectively build relationships with customers and co-workers
Working Under Pressure - Ability to complete assigned tasks under stressful situations
Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous
Reliability - The trait of being dependable and trustworthy

LogistiCare is an Equal Opportunity Employer.

REQUIREMENTS

Education
High School Graduate or General Education Degree (GED)

Experience
2 to 5 years administrative work and/or contact center customer service experience is preferred
1+ year(s) experience in an Administrative Assistant position strongly preferred

Skills
Excellent customer service and people skills and must be able to work independently or with a team
Ability to quickly learn new technology and processes
Must be able to understand and follow complex instructions
Read, write and understand English fluently
Ability to accurately type 35wpm

WORKING CONDITIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
-Able to sit at and work on a computer for periods of time
-Able to use the phone for periods of time
-Able to lift up to 25 pounds and reach/bend to retrieve items in cabinets and shelves
-Required to be at the work location to perform job functions
-Ability to speak, hear and see for the assigned work day
-Repetitive key stroke/data entry for the assigned work day
-Ability to ambulate as needed for the assigned work day

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Entire work time is conducted in an office environment in a controlled atmosphere building.
The noise level in the work environment is usually moderate.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled