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Staff Adjuster at Chubb

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Kansas City, Missouri

Job Description:

Purpose:         Work claims and quality control; be specifically involved in large and complex claims and assist in managing the servicing of claims and quality control.


Essential Job Duties and Responsibilities:

  • To accept, contract, and handle claims as assigned.

  • Work as many claims as possible.

  • Assist in resolving complaints from policy holder relative to claims.

  • Assist in investigating more complex claims.

  • Complete Quality Control functions as assigned.

  • Assists with other duties as necessary.

Knowledge, Skills, and Abilities

  • Knowledge of or the ability to learn the agricultural industry, including an understanding of the kinds of crops produced in the territory; agricultural issues.

  • Knowledge of or the ability to learn Rain and Hail’s products, services and systems.

  • Knowledge of and the ability to learn the underwriting and claim adjustment rules and regulations associated with the Multiple Peril Crop Insurance program, crop-hail program and the other insurance products offered by the company.

  • Ability to organize and prioritize multiple tasks.

  • Ability to work in a team oriented environment.

  • Ability to effectively communicate and maintain business relationships with Company personnel, outside resources and customers.

  • Ability to use the Company’s terminology, procedures and systems.

  • Ability to use department equipment.

  • Ability to perform basic and complex mathematical calculations.

  • Ability to drive a vehicle and maintain a valid drivers license.

  • Ability to remain calm and professional during peak periods of activity.

  • Ability to work from oral and written communication.

  • Ability to maintain confidentiality.

  • Ability to work independently.

  • Ability to travel away from home for extended periods of time and on short notice.

  • Willingness to relocate to another division if requested.

  • Ability to assist in other work-related areas as required.

Job Qualifications

High School or GED required, baccalaureate degree in Agricultural Business or related field preferred with 1-3 years of experience.