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Client Solutions Executive 4 Retention & Development at AT&T

Posted in Other 30+ days ago.

Location: Bedminster, New Jersey

Job Description:
As a direct sales position, the Client
Solutions Executive 4 Ret & Dev
is responsible for building/maintaining
relationships with customer, account planning/strategy, and pursuing new sales
Key Roles/Responsibilities:
  • Primarily on customer premise, create
    existing/new sales for delivery of solutions meeting a wide variety of customer
    needs for AT&T products/services/systems/solutions.
  • With the aid of support resources, identifies
    sales opportunity solutions. Builds/maintains network of colleagues/customers to
    share information and obtain prospects.
  • May support resolution of customer disputes
    and accounts receivable discrepancies (i.e. billing, installation, customer
  • Establishes/maintains productive long-term
    client relationships.
  • Leads in presenting products, services and
    migrations that can benefit customer needs.
  • Demonstrates/maintains complete extensive
    knowledge of the organizations entire product/service line.
  • Partners with clients to understand business
    needs, issues, strategies, priorities to deliver valuable solutions.
  • Develops responses to Request for Proposals.
  • Identifies key trends and customer needs,
    leverages industry knowledge/applications, utilizes consultative skills to close
    sales for assigned accounts in accordance with company policy, procedures and
  • Owns account relationship; responsible for
    meeting revenue objectives.
  • Demonstrates sustained record sales
  • Effectively influences customers to diffuse
    potential problems.
  • Aids in devising direct sales
  • Develops strategic initiatives to grow/retain
    the revenue stream of most complex accounts/projects.
  • Supports the sales team through
    coaching/mentoring - assists less experienced peers.
  • Act as team lead when presenting
    products/services to customers.
  • Works on critical/large/most complex/high
    visibility/strategic/tactically vital accounts and issues with sizable latitude.
Duties directly related to making sales
Meeting with customers engaged in sales
activities at the customers site, communicating with customers via phone,
teleconference, e-mail, etc., related to proposed solution/sale etc., traveling
to and from the customers premise, preparing proposals, presentations, or bids,
developing strategic plans related to the customer and the proposed
solution/sale, researching and developing customer solutions with AT&T external
partners, including design and engineering, and researching customer business
and industry to identify new sales opportunities.
Education:  Bachelor’s degree is not required but a
Bachelor’s degree in a related field is preferred.
Experience:12 plus years direct work
Supervisory: No