Posted in Information Technology 30+ days ago.
This job brought to you by eQuest
Location: Bloomfield, Connecticut
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
The Program Management Lead Analyst role is part of the Salesforce Business team, a division of the Enterprise Sales Effectiveness organization. The Program Management Lead Analyst will provide input to complex projects/assignments, specifically the migration of Cigna Group Insurance (CGI) into the Healthcare instance of Salesforce. The primary responsibilities will be to utilize in-depth professional knowledge and acumen to understand current pain points and future state business needs, evaluate and recommend solutions, design process flows, assist in the development of business requirements and provide production support to end users.
Identify and engage appropriate CGI subject matter experts to understand business needs to develop comprehensive business requirements
Demonstrate strong analytical skills to identify and mitigate risks, and utilize data to make informed decisions
Identify key KPIs to ensure proposed solutions address business objectives and demonstrate improved efficiency, effectiveness and/or productivity gains for CGI Sales and Underwriting
Partner with product owners, business and IT teams to write user stories to be prioritized for Salesforce development and implementation
Perform Salesforce administration activities including but not limited to application configuration, creation of workflows, process builder/flow, and email templates
Promote application adoption and provide end user support in areas such as data quality, sales process, analytics, and/or training
Bachelor’s degree or equivalent work experience
Salesforce administration experience (certifications preferred)
Cigna Group Insurance experience highly preferred.
Life, Disability and Accident sales process expertise
Strong analytical, written and verbal communication and organizational skills
Ability to influence and balance stakeholder needs
Demonstrated project management experience
Intermediate/advanced knowledge of the Microsoft office suite (Project, Access, Excel, etc)
If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.