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Travel Oversight Lead Analyst – Executive Travel at 091 Cigna Health & Life Ins. Co.

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Bloomfield, Connecticut





Job Description:

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

At Cigna, we are committed to providing our customers with employee benefits, expertise and services that improve the health, well-being and productivity of their employees.  Cigna's people are the key to our success in a changing and increasingly competitive marketplace.  The collective skills, behaviors and work experiences of all Cigna employees enable us to make a real difference in the lives of the individuals we serve.  We seek the most talented and creative minds to develop innovative solutions our customers value and individuals expect. Cigna offers a competitive compensation and comprehensive benefits package including health and wellness benefits, and 401k plan, as well as opportunities for career growth and development.

Our Team

The Travel & Meeting Services team is a benchmark operation with a highly consultative approach to achieving the organizations travel and meeting services needs in a rapidly growing and complex environment. The team’s mission is to provide industry expertise in support of Cigna's business initiatives. Deliver innovative tools, technology and spend management controls to effectively manage programs while insuring policy compliance and due diligence, enabling our customers to focus on core responsibilities.

The Cigna Travel & Meeting Services team is comprised of several areas of knowledge expertise; Travel management US Markets, Travel Management international Markets, Travel management, Executive services, Meeting Service Management, T&E policy, Sports & Special Events, Travel Communications, Financial & Contract compliance.  These areas support all of Cigna business initiative globally including product, sales and service operations. This is a high visibility team that interfaces with top level executives, customers, brokers, all levels of employees and a large number of vendors.  This team has been recognized in the travel industry with a Visionary Award and an industry Top 20 Changemakers Award.

Our Role

The Travel Oversight Lead Analyst – Executive Travel is an individual contributor role focused on supporting the demands and unique needs for our executive travelers.  This key role is a leadership role, managing projects and processes.  Key skills in negotiations and relationship building while managing results are essential. This position will support the Director of Global Travel & Meeting Services.  A self-directed, hands on leader who is a self-starter with business acumen, able to work with all levels of employees.

A Day In The Life Of A Travel Oversight Lead Analyst May Include:


  • Sharing critical expertise and knowledge to support goals and objectives of the Office of the Corporate Secretary.

  • Partnering closely to evaluate  needs for a successful Board of Directors Meeting

  • Developing  list of potential locations for future Board of Director Meetings

  • Schedule Private/Corporate Aircraft for Board Meeting attendees

  • Develop comprehensive specifications to be provided to the hotel hosting Board Meeting

  • Analyze data provided by outside vendor to strategically manage Global Hotel Program

  • Identify need when requests for additions to the Global Hotel Program  are received

  • Meet with hotel National Account Managers to review program and further enhance our business relationship

  • Manage hotel program to be best in class through a comprehensive understanding of the industry and the market, synthesizing competitive intelligence

  • Differentiating CIGNA Travel & Meeting Services as a best in class program through a comprehensive understanding of the industry.

  • Drive TMC Executive services to effectively support our VIP travel program, special requests and unusual situations

Our Ideal Candidate Will Offer:


  • 7+ years global travel management experience working in a mid-large, global organization

  • Bachelor's degree or equivalent required, advanced degree a plus

  • Extensive corporate travel management, procurement and operations experience

  • Project management experience

Competency profile: 


  • Extraordinary communications capability across all levels of the organization, and strong interpersonal skills.

  • Relentless focus on clients’ needs and consistent rising of the bar on service excellence.

  • Exceptional ability to build credibility and positive relationships across all work groups.

  • Ability to deal with ambiguity

  • Strategic thinking, superb time management, judgment, and problem solving skills

  • Demonstration of a high level of integrity and ethics.

  • Thrive in a fast-paced environment and comfortable being accountable for decision making.

  • Versatility, flexibility, and ability to work within constantly changing priorities with enthusiasm.

  • Innate ability to exude our values and preserve our culture as we grow.

Qualified applicants will be considered for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status.

If you require an accommodation based on your physical or mental disability please email: SeeYourself@cigna.com. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.