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Sales Coordinator - InterContinental New York Barclay at IHG

Posted in Sales 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: New York, New York





Job Description:

About us

Do you see yourself as a Sales Coordinator? What's your passion? Whether you're into sports, shopping or just reading a good book, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. An icon of refined Manhattan elegance since 1926, the InterContinental New York Barclay re-opened in spring 2016, following an extensive renovation as the city’s luxury hotel of choice. Located off Park Avenue in midtown east, The Barclay features 702 beautifully-designed guestrooms with 30 suites, an opulent Presidential Suite and Penthouse Sky Suite with 1,500 feet of outdoor space and Chrysler Building views. The hotel boasts 15,000 square feet of meeting space and two large ballrooms for New York’s most memorable weddings, benefits, and galas. The Barclay offers a Club InterContinental®. It's Gin bar and lounge with light dining, is a dynamic social hub in the hotel’s expansive lobby. The “new” Barclay' embraces the hotel's distinctive legacy, while modernizing every detail.

Your day to day

Coordinate services for clients and in-house guest and provide administrative and sales support for the department, respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements, regularly follow-up with clients and maintain accurate and updated information. Perform administrative duties such as typing proposals, letters, contracts, etc. collect data, update data-bases, and complete departmental monthly reports, resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients, promote team work and quality service through daily communication and coordination with other departments, coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling, regularly follow-up to ensure set-up requirements meet client needs, perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)

What we need from you

High School diploma or equivalent plus 1-year experience in a sales or related field. Some College preferred. Must speak fluent English. This job requires ability to perform the following: Frequently standing up and moving about the facility, type at least 50 wpm; proficient PC computer skills, carrying or lifting items weighing up to 25 pounds, communicating with customers, employees, and third parties, use a keyboard to generate correspondence, reports, etc., Handling objects, products and computer equipment, Communication skills are utilized a significant amount of time when interacting with clients and guests, Reading and writing abilities are utilized often, Basic math skills are used frequently, May be required to work nights, weekends, and/or holidays.

What we offer

In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.