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Senior Web Analyst at Ithaka Harbors, Inc

Posted in Science 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Ann Arbor, Michigan

Job Description:

Senior Web Analyst

Ann Arbor, MI

Mid-Senior Level

ITHAKA is seeking a Senior Web Analyst to lead the organization in leveraging Google Analytics to drive product, marketing, and other decisions. Evidence is one of our core organizational values, and this role is crucial in enabling us to utilize data to drive insights. As Web Analyst you will craft approaches and analyses that inform and enhance our offerings of JSTOR and Artstor; our platforms that make academic journals, books, documents, images and other materials available to millions of learners around the world.

The Role

Web analytics at ITHAKA is much more than simple conversion or checkout flows, we are a not-for-profit organization driven to expand learning worldwide. Dedication to our users and their outcomes is ever present, and the Senior Web Analyst will have the unique opportunity to help guide and determine what measurements best reflect our unique goals.

The Senior Web Analyst role sits within the User Insights department, a team of data analysts and user researchers driven to provide rich, meaningful, and actionable data about our users. On the Insights team we all have our own specialties and expertise; we also recognize that our work is most impactful when synergized together. We are looking forward to welcoming a Web Analyst with Google Analytics expertise to complement our team.


The Senior Web Analyst is the central administrator of Google Analytics for ITHAKA, focused primarily on our platform products: JSTOR and Artstor,. This includes translating stakeholder and organizational data needs into strategic architecture and approaches within Google Analytics. In collaboration with business, engineering, and quality assurance teams you will execute implementation and analysis of site performance data. You will be responsible for all aspects of Google Analytics management from approaches and governance to implementation and troubleshooting. This is a role with a great deal of autonomy; the right candidate will be self driven within their own work.

Experience and Skills

  • Mastery of Google Analytics, Google Tag Manager, and Google Optimize

    • Demonstrated ability applying this understanding to a large scale website

  • Familiarity with JavaScript, Python, DOM manipulation/querying, and Data Types

  • Execution of complex analytic reporting, analysis, and visualizations

  • Demonstrated experience translating business objectives into strategies and technical specifications

  • Ability to manage multiple projects simultaneously

  • Excellent written and verbal communication skills, spanning technical and stakeholder interactions

  • Committed to our organizational values of belonging, evidence, speed, teamwork, and trust

Work for ITHAKA

Our team is passionate about our mission and supporting one another.  We enjoy working together to create opportunities for people to learn and grow out in the world, and we bring that same commitment to helping our teammates develop in our careers and our lives.  One of our core values is belonging. We embrace differences, and believe that the things that make each of us unique are the things that help us see new insights and build better solutions.

Learn more about Working at ITHAKA.

Apply Now:

Interested candidates can submit their resume, a detailed cover letter, and salary requirements.

We are proud to be an Equal Opportunity/Affirmative Action employer.  All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law.

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