Cognizant is seeking an experienced JDA WMS Technical Support Analyst to work on a project in Bentonville, Arkansas. Customer-centric Support Analyst with excellent writing and communication skills to join our team, working with JDA WMS systems. The selected candidate will work with client’s Transportation business partners and IT team to support operations and adhere to the SLA guidelines.
Assist clients in achieving strategic business objectives through technology solution implementation, taking a technical leadership role in some circumstances to resolve client issues.
Design, build, and maintain efficient, reusable, and reliable Moca code and DDA Screens, Integration work between Host and WMS system and also do technical analysis and feasibility study of customized code to a new version.
At least 9 years WMS experience which includes working knowledge of MOCA tracing, MOCA components, JDA database tables and relationships, Integrator, Reporting (DDA’s and SQL).
At least 10 years of experience with JDA configuration platform, including the following MOCA (McHugh Open Concept Architecture), WMS RDB (Relational Database) tables used within JDA, DDA (Data Driven Application) design/creation, Integrator (JDA’s interface tool for outside systems), Oracle performance analysis, Jasper Report development and Analysis.
Working knowledge of C, C++ (ability to read it)
JDA WMS Support a must to have and must have worked in previous RP/ JDA versions.
Implementation experience a plus
Should have worked on Red Prairie 2012 and above versions.
Ensure the best possible performance, quality, and responsiveness of applications.
Identify bottlenecks and bugs, and devise solutions to these problems
Must have JDA WMS Implementation experience (At least 2 Implementations. Newer version nice to have)
Must have working knowledge on JDA WMS 2017 version and above.
Cognizant will provide travel and expenses for the right candidates.
Proficiency Level *
JDA - Transfers
JDA - Price Changes
Proficiency Level *
* Proficiency Legends
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.