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Mortgage Loan Servicing with Licenses(Preferred) at Cognizant

Posted in Information Technology 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Bentonville, Arkansas

Job Description:

Job summary: A jobholder in this role is expected to have a mortgage background, be an SME across multiple processes in the mortgage lifecycle and hold existing mortgage licenses.


Job responsibilities:

Supporting existing relationships within the Mortgage portfolio.

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Accomplishes team mission by completing related results as needed

Come in with existing licenses and help expand those licenses where we don’t have them today across originations, servicing and collections


Technology; Knowledge of Mortgage Software’s prevalent in the market – for example - LSAMS, BKFS, Ellie Mae, Mortgage Cadence


·                  Must have: Mortgage Licenses

·                  Knowledge of Mortgage Platforms prevalent in the market


Years of Experience Required:


Total 3-5 years of experience

Minimum of 3 years’ experience in Mortgage Lending      


 Minimum Qualifications 


Excellent customer service & people management skills

  Experience on US loan servicing regulations (Preferred)

Certification on US Mortgage or Lending domain desirable (any institute)

  Develop and maintain superior customer connect

  Follow the governance mechanism established with the client

  Help develop technology advancements and process improvements

  Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence

  Resource Planning, Recruitment and Work Allocation

  Ensure that all committed deliverables and services are rendered on schedule and at the defined quality levels


Technical Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 UI Development PL2 Desired
2 Collections Management PL2 Required
3 Basic Workforce Management PL2 Required
4 Psft-eDevelopment PL2 Required


Domain Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Acquirer & Acquirer Processor NA Required


* Proficiency Legends

Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.