Farmer Brothers has an excellent opportunity for a Route Sales Representative to support the coffee and tea route based business in the market. In this position, you will be responsible for providing first-class customer care service to all customers. You will sell the organization's products and/or services by interacting with established customers and developing new prospects within an assigned territory/geographic area.
• Delivery of product to customers •Up selling product lines to customer base •Considers customer's needs and helps resolve customer dissatisfaction and/or problems •Perform minor repair/maintenance of service equipment •Pick/pull customer product orders •Provide support to the branch and local customers •Collect Accounts Receivable from customer base •Manage invoices, inventory and collections on a daily basis •Increases sales volume in all categories and product lines including the addition of one new customer per month/12 new customers per year (new business incentive qualified accounts) •Provide customer feedback/requests to management or departments •Create a system to fulfill all promises made to customers
1+ years of route delivery experience in a related customer service business-to-business field
Proficient in assessing customer needs
Ability to lift 50 lbs frequently and 75 lbs occasionally.
Knowledge of foodservice industry
A clean and safe driving record
High School diploma or GED required
The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.
Farmer Brothers Company not only prides itself on our products, but we take pride in our employees. We are able to offer competitive wages and benefits. By doing this we ensure that we are able to attract and retain the best talent. We offer competitive benefits which include:
Medical, Dental and Vision insurance plans
ESOP Plan ( Employee Stock Ownership Plan)
Founded in 1912, Farmer Bros. Co. is a manufacturer, wholesaler and distributor of coffee, tea and culinary products. The Company is a direct distributor of coffee to restaurants, hotels, casinos, offices, quick service restaurants ("QSR's"), convenience stores, healthcare facilities and other foodservice providers, as well as private brand retailers in the QSR, grocery, drugstore, restaurant, convenience store, and independent coffee house channels. The Company's product lines include roasted coffee, liquid coffee, coffee-related products such as coffee filters, sugar and creamers, assorted iced and hot teas, cappuccino, cocoa, spices, gelatins and puddings, soup bases, dressings, gravy and sauce mixes, pancake and biscuit mixes, and jellies and preserves. The Company's primary brands include Farmer Brothers®, Artisan Collection by Farmer Brothers™, Superior®, Metropolitan™ , Cain's™ and McGarvey™.
At Farmer Brothers Company we want our employees to succeed...their success is our success.