Posted in Management 30+ days ago.
This job brought to you by eQuest
Location: Atlanta, Georgia
Bringing True Hospitality to the world.
We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality.
We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way.
With over 370,000 colleagues in nearly 100 countries sharing our values, there’s countless opportunities at your fingertips.
We’re growing; grow with us.
Your day to day
Job Summary – (Role Summary)
Direct and lead the Company’s internal and Operations communications strategies in the Americas region, including integrated employee, operations, franchisee, owner and hotel operators. This leadership role is responsible for partnering key areas of business functions (HR, Operations, Field, IR, Finance, brands, etc.) and executive team members (e.g. RLT). Additionally, this role will have ownership of translating regional Corporate and Operations business objectives into effective internal and operational communications and engagement strategies. Responsible for managing internal and operation channels and continuously improving the effectiveness using measurement and insight. In addition, this role will be responsible for driving high-impact internal and Operations communications messages and campaigns that drive action and engagement. Communications will facilitate and deliver the necessary leadership engagement activities to inform and equip managers to communicate with their teams.
Internal Comms Set company-wide internal communications strategy
Operations Oversee the strategic communications agenda for Hotel Operations Support key management .
What we need from you
Education – Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.
Experience – 10 + years of heading up a internal communications function and managing a global or regional communications team for a fortune 500 company
Technical Skills and Knowledge –
Speaking skills: strong speaking skills on to give presentations to staff.
Interpersonal skills: good interpersonal and relationship-building skills in order to work with communications and cross-functionally. Possess confidence to deal with senior executives and explain communication techniques to them.
Creative skills: creative ability to devise communication strategies Digital skills: Familiarity with information technology, especially digital and video means of communication
Number of employees supervised: Direct 5 Indirect 1
Annual operating and/or payroll budget(s): $1MM
Key Decision Rights: This position has significant impact for determining the voice of Senior Level executives as well as developing the strategy and voice of IHG to our key constituencies – media, colleagues, franchisees and hotel operators. Manage internal and Operations communications in the Americas
Internal Key Relationships – Position requires verbal and written contact with the Company’s executives and senior management for the purpose of developing internal and Operations communication strategies; Serve as a conduit to InterContinental Hotels Group PLC on Americas corporate public relations and/or employee communications efforts.
External Key Relationships –
Outside GCA -
Commercial/ Marketing/ Technology (in region)
What we offer
We’ll reward all your hard work with a great salary and benefits – including great room discount and superb training.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.
IHG is an equal opportunity employer. Minorities/Females/Disabled/Veterans