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Inside Sales Agent II at Avaya

Posted in Other 30+ days ago.

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Type: Full Time
Location: Durham, North Carolina

Job Description:

About Avaya

Avaya enables the mission critical, real-time communication applications of the world s most important operations. As a global leader in delivering superior communications experiences, Avaya offers a complete portfolio of software and services for contact center and unified communications offered on premises, in the cloud, or a hybrid. Today s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit


The Inside Sales Agent II sells products, services, and maintenance contracts to support sales efforts in an assigned territory from a centralized inside sales office and provides territory coverage as needed across the organization. Operates as an integral part of the account team for multiple assigned Territory Account Managers and leverages experience and creativity to meet or exceed shared quota target. Grows addressable market by identifying the marketplace (including current/competitive partners), conducting discovery, utilizing social media and engaging in demand generation activities with a hunter mentality and entrepreneurial spirit. Leverages technology tools such as video conferencing and remote demo apps to interface with customers. Develops relationships with channel partners to enable additional sales revenue.


2 - 5 Years of experience


Bachelor degree or equivalent experience

Preferred Certifications


Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason.

Avaya is an Equal Opportunity Employer. Commitment to equal opportunity is an investment in our people and our future growth.