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Administrative Assistant C03 - ILR School NYC Conference Center - New York, NY at Cornell University

Posted in Other 30+ days ago.

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Type: Full Time
Location: New York City, New York

Job Description:

The School of Industrial and Labor Relations at Cornell University has an opening for an Administrative Assistant C03. This position will serve as the receptionist and initial point of contact for all visitors to 570 Lexington 11th & 12th floors. Clients include students, workshop participants, alumni, labor union officials, corporate executives and managers, major media reporters, campus visitors, external organizations and vendor.

This position provides general office support including greeting and checking in guests; answering general program-related questions; screening and authorizing access to the office space during regular business hours; guest point of contact for facilities and office equipment inquiries; opening office and providing support for custom and high level events; monitoring and ordering supplies. Provides back up support with catering ordering and room scheduling, and serves as back up for ILR Customer Service & Registration. This position will also support Cornell Library Remote Access services at 570 Lexington location.

The hours are: Monday - Friday, 7:30 AM 3:30 PM. Requires some flexibility in work hours, including occasional evenings or Saturdays with advance notice, for special event support.

This is a full-time (35 hour a week), bargaining unit position that falls under the non-exempt CWA contract. The position is based at the ILR NYC Extension office located at 570 Lexington Ave, New York, NY 10022.

More information about the ILR School can be obtained at our web site, and


* Associates degree or equivalent combination of education and experience

* Two to three years of customer service and administrative experience

* Strong written and verbal communication skills

* Must have strong customer service and interpersonal skills to network, engage, and interact with all clients, visitors and participants.

* Excellent organizational skills with the ability to prioritize multiple projects in a fast-paced environment and work well under pressure

* Demonstrated ability to accomplish tasks that are urgent; balance conflicting priorities, and make decisions from a range of choices

* Ability to interact tactfully with diverse groups of individuals

* Ability to work with geographically dispersed customers

* Must be able to handle material in a professional manner

* Ability to take the initiative and be a pro-active team member

* Demonstrated ability to exercise discretion and independent judgment.

* Proficiency in MS Office including Word, PowerPoint and Excel skills

* Proficiency with Outlook e-mail and calendaring

* Demonstrated data entry skills/experience

* Accuracy in spelling, grammar, proofreading and attention to detail required

* Requires some flexibility in work hours, including occasional evenings or Saturdays with advance notice, for special event support

* Ability to learn new software applications as needed


* Previous experience in a hospitality setting

* Prior experience with website maintenance working with HTML or other web development tools such as Drupal

* Experience with Adobe pdf functionality

* Prior experience with event planning

* Familiarity with virtual meetings, presentations, and webcasts using WebEx, Adobe Connect, and Zoom

* Experienced with survey software

* Experience with Event Management System (EMS)

* Experience with Salesforce or similar Customer Relationship Management systems

No relocation assistance or visa sponsorship provided for this position.

Interested parties should submit a resume and cover letter describing qualifications on-line at under staff positions section.

When applying through our system, please remember to attach resume and cover letter in either Microsoft Word or PDF format. In the Experience section of your application, use the Drop Files Here box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online please click here as an external candidate or click here if you are an internal candidate.

This is a full-time, non-exempt bargaining unit position that falls under the CWA contract. The position is based at the ILR NYC Extension office located at 570 Lexington Ave, New York, NY 10022.

UNIVERSITY JOB TITLE:Administrative Assistant C03



COMPANY:Contract College




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