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Front Desk - Part-Time - Evening/Night at Red Roof Inns

Posted in Other 30+ days ago.

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Type: Part Time
Location: Charleston, West Virginia





Job Description:

WHO IS OUR IDEAL CANDIDATE?

* Available to work weekends and evening/midnights.

* Someone to help our guests! Show off your city and be the tour guide for the guests - send them to your local favorites.

* Make an impact on your guests by making each experience unique and tailored to them.

* Sincere smiles go miles - we want someone who loves hospitality. When was the last time you did something nice for someone?

* Empowered individuals are our favorite - be your bold self.

WHAT DOES A DAY AS A FRONT DESK REPRESENTATIVE LOOK LIKE?

* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests

* Takes reservation requests and making adjustments to reservations as needed

* Works with Hotel Management and other team members to provide an excellent guest experience

* Uses our front desk computer system to complete customer transactions and run reports

* Communicates with the housekeeping team to be aware of room availability or guests

QUALIFICATIONS

* HS Diploma or equivalent work experience

* 1-2 years in a previous customer service position

* Basic office skills (i.e. math, cash handling, computer skills, etc.)