Posted in Other 30+ days ago.
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Location: Suwanee, Georgia
The Customer Service Representative (CSR) is responsible for responding to daily emails and answering dealer questions over the phone. The CSR must be able to provide quotes to dealers on parts for their machines and advise on the availability and suitability of parts with respect to their application/needs. The CSR is responsible to expedite and follow up on availability and shipment of parts and new product orders; and is required to investigate and answer dealer needs using excellent customer service skills. They must be able to work with District Sales & Service Managers to manage dealer/customer relationships, in order to help develop and grow the parts business by resolving dealer inquiries.
Role & Responsibility
Doosan is committed to a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. Individuals with disabilities who require a reasonable accommodation in the application process or who need assistance accessing the information on this website should call 470-266-5040. The Company’s Georgia hiring location is Suwanee.