Job Description: Job Description Summary: Community Health Center, Inc. (CHC) is one of the country's most creative and dynamic providers of primary medical, dental, and behavioral health services, and a leader in practice-based research, health professionals training, and use of innovative technologies to advance health and healthcare. CHC is designated as a federally qualified health center and a patient-centered medical home by HRSA, the Joint Commission, and NCQA, respectively. We deliver more than 500,000 patient visits per year from primary care hubs and community clinics across the state of CT, all connected by technology and common standards for quality. We employ several hundred medical, dental, and behavioral health providers who are engaged in practice, teaching, and research. Our Weitzman Institute is devoted to research and practice transformation and is recognized around the country as one of the premier research institutes focused on improving health care and health outcomes for special and vulnerable populations. In addition, the organization has developed three wholly owned subsidiaries from the original pilot developments within the Weitzman Institute: the National Nurse Practitioner Residency and Fellowship Training Consortium (NNPRFTC), the National Institute for Medical Assistant Advancement, and ConferMed.
The Center for Key Populations (CKP) Health Advocate will increase awareness, and provide direct linkage to care of people seeking access to an array of healthcare services with the goal of eliminating barriers to care. The CKP Health Advocate provides resources, referrals, assistance, navigation, and support to assist patients in accessing a variety of health services. The CKP Health Advocate will conduct comprehensive and strategic outreach that targets high-risk populations in two areas. The first is for the CT Valley Farm Workers Program where outreach, enrollment and support is conducted at farms and greenhouses throughout CT with the goal of establishing patients in primary care services and administering appropriate assessment and screenings. The second area of outreach is for populations within CHCI and externally who are at high risk for contracting HIV and require prevention education, awareness, and services.
The CKP Health Advocate will assist clients with services such as, but not limited to, health insurance enrollment, appointment scheduling, management of clinical costs, and appointment reminders. The CKP Health Advocate will also work closely with patients accessing services through the Migrant Farm Worker Program in an effort to establish on-going primary and specialty care on an individual basis, working collaboratively with the Outreach Coordinator to ensure elimination of barriers for all patients.
The CKP Health Advocate must adhere to the Community Health Center, Inc. policies and procedures of exhibiting professional skills in all contacts and ensuring that all activities are in support of the company's mission statement and policies.
This is a part-time role of 20 hours per week. Working hours will include evening and Saturday hours.
ROLE AND RESPONSIBILITIES:
Develop close working relationships with leadership and providers to ensure coordination of services, and primary care for Migrant Farm Workers.
Responsible for recruitment, enrollment and establishment of care for Migrant Farm Workers who need to access care.
Provide patient navigation to patients enrolled through Farm Workers Program including but not limited to screenings, referrals, resource identification and communication with providers.
Provide linkage to care and patient coordination for individuals seeking services.
Complete screenings to identify barriers to care and enroll patients as needed with all appropriate documentation.
Ensure that all CHC staff have updated knowledge and awareness about CKP services including the Migrant Farm Program through presentation at site meetings, e-mail and other means.
Assess benefits and insurance, and if needed, provide assistance to access payor programs for all at risk patients especially those in the Migrant Farm Worker.
Maintain appropriate and timely patient documentation of services utilizing electronic health records
Organize, promote and facilitate outreach events to educate and raise awareness to the public in regards to Center for Key Populations Programs.
Conduct outreach to develop and maintain a network of community partners, develop MOU's as needed.
Organize various events which includes, planning on activities in order to promote services.
Nurture new and old relationships with collaborative partners.
Maintain a calendar of outreach activities, including community events, workshops, appearances and other communication opportunities.
Work with the CKP Outreach Coordinator to implement a strategic outreach plan that targets the Farm Workers and those at risk for HIV.
Provide HIV testing to at-risk populations in the community, and at community events.
Actively participate in CKP staff meetings, trainings, and any other meeting as directed by supervisor.
Special assignments, projects, and other duties as assigned by direct supervisor.
Associate's degree required.
Must be bilingual in Spanish.
Experience in healthcare settings, and community resources experience.
Computer skills using Microsoft software applications.
Effective teamwork orientation with the ability to communicate and build relationships
Effective communication skills, both oral and written, as well as excellent interpersonal skills.
Strong organizational skills, attention to detail, and demonstrate ability to manage multiple tasks, adapt to changing priorities and meet deadlines
Understanding of and ability to access community resources.
Ability to work hands on with limited resources, independently or in a team setting.
Maturity, flexibility, compassion, and the ability to work well with vulnerable populations.
Preferred experience in providing crisis interventions, coordination of services, advocacy, and community outreach in working with individuals.
Energetic and willing to work flexible shifts including weekends.
Federally Qualified Health Center (FQHC) understanding a plus.
Must have a valid driver's license and a reliable vehicle a plus.
Location: Middletown - Admin Building City: Middletown State: Connecticut