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Network Technician 2 or 3, UCP 7 or 9 at University of Connecticut

Posted in Other 30+ days ago.

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Location: Storrs, Connecticut

Job Description:

Under the general direction of a designated supervisor, independently plans, designs coordinates and implements large advanced networking systems, provides advanced topological and/or protocol diagnostics and trouble resolution, documents installations and maintains networking systems for the University’s network services and operations to academic, administrative and student users.

This position is the focal point for all technical implementation and trouble resolution and generally understands and interprets the relationship between Open Systems Interconnect Standard (OSI) Session, Transport, Network, Physical and Link Layer networking to enable implement and support a combination of voice, video, broadcast and data network systems.

The candidate must work well with customers, vendors, peers and management and must have the ability to work independently as well as in team environments. This position offers considerable opportunity for responsibility and influence in a cutting edge, challenging, congenial and flexible environment.

The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University, a prestigious honor shared by only the nation's top higher education institutions.


  • Develop, review and maintain documentation for the planning, testing, implementation and use of network resources.
  • Develop software to assist in network automation.
  • Research and recommend networking solutions for the University Faculty and Staff.
  • Assist with ensuring the continuous, uninterrupted availability and functionality of University computer systems and respond to emergency network outages and repair requests and/or off-peak network implementations as required for maintaining optimum service levels with minimal interruptions to users and network downtime.
  • Analyze, diagnose and resolve complex network problems in large systems for a variety of users, recommend and implement corrective solutions to be applied to network hardware or software, requires knowledge of a wide range of network hardware and software.
  • Perform other duties as required.

Additional Duties and Responsibilities for Network Technician 3, UCP 9 Level

  • Design, plan, configure, implement and support those systems that comprise a contemporary network implementation. Prepares and manages on-time implementation of large projects including user data collection, network systems design for voice, data, OR video, specification writing, purchasing, acquisition, physical network placement, on site coordination, activation, testing and final sign-off.
  • May be responsible for maintenance of vendor relationships as well as coordination and supervision of contract installations and outside service contracts.
  • May direct or supervise one or more full time or student staff members.Delegate responsibility and supervise implementation as required.
  • Lead planning, implementation and integration of complex large scale network system issues across multiple disparate platforms and technologies, often at multiple locations, to create user-focus integrated networking systems and applications that are congruent with larger University strategic planning efforts.


  1. Bachelor’s degree in Computer Science, Engineering, Mathematics, or a discipline related to the field of computer networking or have at least 5 years of documented equivalent combination of training and experience.
  2. 5 years' experience as a network engineer in support of a large-scale network.
  3. Demonstrated ability to work with a diverse group of people and be able to prioritize work in a fast-paced environment.
  4. Demonstrated ability to write specifications and document existing and planned network systems.
  5. Excellent oral and written communication skills and attention to detail.
  6. Implementation and troubleshooting of layer 2-3 switching and routing technologies from a major network vendor (cisco, juniper, arista).
  7. Working knowledge of routing protocols (OSPF, BGP) with an overall understanding of routing concepts.
  8. Experience with firewalls from a major vendor.
  9. Experience with network monitoring tools such as Whatsup Gold, Solarwinds, Cisco Prime.
  10. Demonstrated ability to meet deadlines and work under pressure.
  11. Must have reliable transportation and be willing to travel to locations throughout the state.

Additional Qualifications for Network Technician 3, UCP 9 Level

  1. Bachelor’s or Master’s degree in a related field or equivalent combination of training and extensive experience and understanding of networking systems.
  2. At least seven years network related experience, which includes design and implementation of large-scale network systems.Specialized experience in at least one or more specialty areas.
  3. Demonstrated ability to manage large or complex projects to achieve timely, successful completion.


For Both Levels

  1. Relevant professional certification (CCNP, CCNA, CCNP Wireless, CCNA Wireless).
  2. Demonstrated experience with Fortinet firewalls.
  3. Demonstrated experience with Cisco Catalyst, Nexus and UCS platforms.
  4. Demonstrated experience with Juniper routing and switching.
  5. Demonstrated experience with Cisco Prime network monitoring software.
  6. Demonstrated experience with Cisco wireless controllers and design.
  7. Demonstrated understanding of wireless design concepts and tools, using NetScout AirMagnet, Ekahau Site Surveyor, Cisco Prime.
  8. Demonstrated experience in programming with Python or equivalent language.
  9. Demonstrated experience in automation of processes using a scripting language.
  10. Demonstrated experience with VOIP technologies and concepts.
  11. General understanding of Microsoft Azure.
  12. General understanding of cellular technologies and concepts.


This is a full-time, permanent position. The University offers a competitive salary, outstanding benefits including employee and dependent tuition reimbursement at UConn, and a highly desirable work environment. Salary will be commensurate with successful candidates’ background and experience. For additional information regarding benefits visit: For additional information about the University visit: and for detailed position information and the job description visit:


Please apply online at UConn Jobs,, Staff Positions, Search #2019610. Interested candidates should submit a letter of application and resume that demonstrate how you meet the minimum qualifications and any preferred qualifications you may have for this position, and a list of contact information, including phone numbers for three professional references. Reference search #2019610. Screening will begin immediately.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. (Search #2019610)

This job posting is scheduled to be removed at 11:59 p.m. Eastern time on July 2, 2019.

All employees are subject to adherence to the State Code of Ethics, which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.