Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 5 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join this group and we'll have an impact on you. Apply now and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 5 leader.
The Billing Representative is responsible for all accounts receivable, cash flow, billing and eligibility internal / external questions. These functions include fielding inbound calls, conflict resolution making outbound calls to our customers and brokers ensuring strong cash flow and superior Days Sales Outstanding. This function is responsible for medical and ancillary product premium billing.
The ability to recognize and identify billing discrepancies and inconsistencies and the ability to resolve these issues
Reconciliation of outstanding balance accounts review
To be able to manage a book of business on a continuous basis
To be adaptive and agile in constant changing environment
Experience with Microsoft Excel, Microsoft Access and Microsoft Word
Background in business statistics, analytics and process improvement
Strong Customer Service skills
Ability to work effectively without supervision
Strength in Conflict Resolution
All other duties assigned by management
High School Diploma / GED (or higher)
1+ year of experience working in Accounts Receivable or Billing environment
Experience communicating with internal and external customers via phone or face to face
Experience working with Microsoft Excel (analyzing data on spreadsheets, creating pivot tables, using or creating Macros, using VLOOKUP and formulas (sum, SUMIF)
Experience navigating databases in Microsoft Access
Associate's Degree (or higher) in Business or Accounting
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 5 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near - obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.