Posted in Other 30+ days ago.
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Type: Full Time
The Daikin Learning Institute drives business value by providing excellence in learning to our external and internal customers. We provide technical HVAC education to sales and service organizations. We are on a mission to modernize the way we teach by enhancing our designs and leveraging technology to engage with our learners.
The HVAC Technical Instructor is responsible for delivering excellence in sales and service learning to our internal and external customers. The role is responsible to manage the end-to-end learner experience for the classes that they teach.
1. 60% HVAC Instructor
Provides learning experiences to HVAC Sales, Service Technicians and others on technical topics in HVAC industry. Facilitates ILT training and VILT training in in commissioning, operating, servicing and analyzing and maintaining centrifugal, rotary screw, scroll and reciprocating chillers, air handling equipment, pumps, cooling towers, pneumatic and DDC control systems. Provides engaging learning experiences on complex technical topics. Manages the classroom experience for learners. Engages learners to drive for performance based outcomes. Serves as a leader of authority with expert level knowledge. Participate in the creation of videos, elearning and other learning assets to drive learning outcomes. Identify maintenance needed of learning content. Mentors and develops other instructors.
2. 30% Program Management
Partner with instructors, leaders, stakeholders and vendors to deliver learning experiences that drive business results. Create innovative and collaborative learning environments that engage the participant, manager, SME and stakeholder. Manage multiple learning events and modalities simultaneously: ILT, VILT, blended, learning pathways and curation. Responsible for end-to-end program management, working with training admin to ensure all administrative details are managed; including tracking, materials, communications and budgeting. Responsible for measurement & assessment of learning effectiveness. Evaluate metrics to provide insights and recommendations to optimize solution.
3. 10% HVAC Subject Matter Expert
As an HVAC industry expert, provide insight and expertise to the design and development of learning solutions. Works with instructional designer to accurately identify areas of performance improvement and design solutions that will drive performance improvement. Reviews, provides feedback and validates learning solutions. Providing input on product training and feedback on training delivery outcomes. Attend product development meetings, support development teams, engineering and field service, provide customer feedback and input during product development cycles. Interacts and communicates on a regular basis with multiple inter-
Analytical - Collects and researches data; Uses intuition and experience to complement data.
Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
Problem Solving- Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management-- Coordinates projects; Manages project team activities.
Technical Skills - Strives to continuously build knowledge and skills.
Oral Communication -- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information.
Leadership-- Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others.
Strategic Thinking-- Develops strategies to achieve organizational goals; Understands organization's strengths and weaknesses; Analyzes market and competition; Identifies external threats and opportunities.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Education: (Minimum Education required)
Associate of Applied Science with a certificate in Heating, Ventilation and Air conditioning
EPA 608 Universal certification preferred
Bachelors in Engineering or related discipline preferred
Experience: (Minimum Experience required after minimum education achieved.)
5 years HVAC experience focused on engineering, field service or sales
About Daikin Applied
Daikin Applied is a member of the global air conditioning company, Daikin Industries. Daikin Applied manufactures technologically advanced commercial HVAC systems that customers from around the world can trust to advance their needs for performance, reliability and energy efficiency. We develop innovations that create the right environments for successful businesses and critical applications. The people at Daikin Applied are committed to using their expertise to advance HVAC technologies and support our customers with efficient and reliable solutions. Daikin Applied products and services are sold through a global network of dedicated sales, service and parts offices.
Daikin Applied, formerly known as Daikin McQuay, was started in 1924 and has an extensive history of developing new, industry-leading innovations and technology. Our award-winning Rebel® rooftop units, Magnitude® magnetic bearing chillers, Pathfinder® air cooled chillers and Intelligent Equipment® set new standards for efficiency and value for building owners. Also, our extensive water source heat pump and applied technologies, aftermarket service, and parts operations provide support to keep our customers' operations running smoothly.
Daikin Industries, Ltd. is a Fortune 1000 company with 2018 revenues in excess of $20 billion and more than 60,000 employees worldwide. Daikin was named one of the world's most innovative companies by Thomson Reuters.
HVAC equipment, Internet of Things (IoT) for HVAC, energy management, aftermarket service support and replacement parts, and turnkey solutions.
It is the policy of Daikin Applied to provide equal employment opportunity (EEO) to all persons regardless of race, creed, color, religion, gender, gender identification, sexual orientation, age, national origin, disability, protected veteran status, genetic information, marital status, membership or activity in a local commission, or any other characteristic protected by federal, state or local law.