Career Advisor at MyComputerCareer

Posted in Sales 23 days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Morrisville, North Carolina





Job Description:

Job Summary:                        

The Career Advisor (CA) work with potential students who are seeking career advancement or a career change, with an interest in the institution's programs. CAs will assist the potential students with gaining a clear understanding of the company's mission and vision in the dedication towards their professional goals in Information Technology. CAs will create a sense of urgency in the importance of participating in a career consultation in hopes of developing an individualize career path. While scheduling for potential students for career consultations, more specific responsibilities may include:

Essential Duties

And Responsibilities:


  • Communicating with prospective students via telephone or email to help them make informed decisions by providing ethical, timely, accurate information regarding general information about the school's accreditation, education programs and importance of career consultations.

  • Identifying prospective students' professional and educational goals, pairing them with the correct campus and scheduling options.

  • Ensuring a positive student experience by establishing a professional rapport with prospective students, helping resolve any challenges or issues they may encounter prior to attending their career consultation.

  • Responsible for a monthly quota, while managing his/her lead pipeline, and reporting personal performance to their supervisor.

Key Competencies:


  • Customer focused.

  • Excellent computer skills and commitment to use of technology.

  • Possess strong written and oral communication skills.

  • Confidentiality is a must for this role.

  • Ethical conduct at all times.

  • Positive, helpful attitude.

Education:


  • Associate’s degree in Business Administration or related field; or a combination of education and experience.

Qualifications:


  • Minimum 1-2 years of higher education, post-secondary and/or student services experience.

  • Demonstrated proficiency in Microsoft Word and Excel (required)

  • Proficiency in computer systems to include HRIS.

  • Attention to detail.

  • Ability to think outside the box.

Physical Demands:                 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel. The employee is frequently required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision.