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Dispatcher - 3RD SHIFT at ENGINEERED PROTECTION SYSTEMS, INC.

Posted in Management 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Grand Rapids, Michigan





Job Description:

Apply online and call to schedule a phone interview today! (616) 459-0281

Are you looking to get your foot in the door and really grow within a company? Do you want a rewarding career where you can help people every day? Then EPS Security is a great fit for you! We are currently seeking a highly motivated individual to work in our 24/7 computerized Monitoring Center!

Responsibilities:

Handles multiple tasks with high levels of accuracy in a fast pace environment.
Develop knowledge of emergency communication procedures, alarm monitoring system, and access control system.
Monitor alarm signals in our Monitoring Center using established protocols until resolution of the alarm.
Answer incoming phone calls and professionally complete the caller's request.
Remain calm when speaking to customers in stressful situations.
Properly document all responses to alarms and follow all established rules.
Exhibit a reliable work ethic and schedule flexibility.