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Field Sales Supervisor at UNFI

Posted in Other 30+ days ago.

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Location: Chicago, Illinois





Job Description:
POSITION PURPOSE:

Effectively supervise Field Sales Representatives to ensure the customer has the right products at the right time in the right placement.

ESSENTIAL FUNCTIONS AND BASIC DUTIES:

  • Daily coordination of resources to support customer and sales projects.
  • Communicate daily with direct reports, tracking sales progress and projects.
  • Train and recruit Representative.
  • Report observed trends and potential sales and or credit opportunities.
  • Manages costs and expenses to align with budget.
  • Conduct and coordinate store audits to assist sales with determining opportunities and identifying possible gaps.
  • Coordinate the execution of plan-o-grams as implemented by the Account Manager or customer.
  • Respond to customer issues or complaints quickly and efficiently.
  • Work with store management to achieve maximum service quality and service levels.
  • Provide reports and updates to Manager on customer specific projects or issues.
  • Communicate with Manager and Account Manager to maintain customer satisfaction and achievement of goals.
  • Participate in customer presentations, meetings and shows.
  • Cross-train with other departments to better understand roles.
  • Create a culture of service, integrity and support within the Field Sales department.
  • Attends sales meetings as required
  • Travel in the assigned area including overnights is required and occasional out of area meetings.
  • Performs other job duties as required.

Required Skills
QUALIFICATIONS:
Education/Certification:
  • Associate Degree in related field or equivalent training and experience
  • Valid driver's license necessary
  • Auto insurance levels that meet state requirements

Experience:
  • Three (3) to five (5) years industry related experience
  • System Implementation Preferred

Knowledge:
  • Strong knowledge of store layouts, plan-o-grams, customer service, and trends

Skills/Abilities:
  • Excellent customer service skills
  • Good communication skills
  • Time management skills and attention to detail
  • Solid computer skills, and the ability to use Microsoft office software

Physical Abilities:
  • Ability to get in and out of car multiple times per day
  • Drive to and from accounts safely in city, rural and expressway conditions
  • Ability to set up displays, fixtures, shelving and products
  • Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
  • Ability to lift up to 40 lbs

EEO/VETERANS/DISABLED

Job Location
Chicago, Illinois, United States
Position Type
Full-Time/Regular