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Change and Learning Leader at NTT Data, Inc

Posted in Other 30+ days ago.

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Type: Full Time
Location: Tempe, Arizona

Job Description:

Req ID: 54722

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Change and Learning Leader to join our team in Tempe, Arizona (US-AZ), United States (US).


Travel: 50% or more Travel required

Transition projects including factory moves, new business lines, strategy model, etc. Projects involveds North America sites. Deliver the change and learning activities effectively. Deliver the Enterprise Applications Learning Strategy into the project. Complete deliverables and milestones in a timely, quality manner, as prescribed by the project phases. Ensure timely and effective engagement and communication within the business, customers and suppliers.

The Change and Learning role is a critical partner dedicated to support planning and execution of communication, training and adoption related activities during the Project Delivery Process (PDP).
The Change and Learning actor will partner with the Business Analyst and Project Manager to prepare messaging, training activities and related materials, and effectiveness measurements to ensure end users are prepared to adopt the changes introduced with the project that is delivered.
Responsible for coordinating any role changes with the security team and changes to various functions impacted by the project.
Change and Learning performs four functions:

Manage training processes
Manage communication processes and events
Change management


1+ years of people management experience.

Degree in Human Resources, Business, or related field or equivalent work experience


Utilize the Enterprise Applications, Change, & Learning methodology for an effective project execution
Responsible for delivering the Enterprise Applications Learning Strategy
Responsible for measuring the effectiveness of the learning and managing the change management project to include things such Leadership Engagement, Business Readiness, stakeholder analysis, change impact analysis, training planning, resistance issues, cultural issues, engagement & communication
Complete deliverables and milestones in a timely, quality manner, as prescribed by the phases
Support and coach the project Team to ensure effective project processes are develop

Ensure that all users are identified and trained to be able to operate all business processes effectively.
Ensure that plans are implemented to ensure the successful business readiness to go live with the Enterprise Applications ERP solution
Ensure Business Readiness for Go-Live and support users through post go live period
Provide input into evolution of Change & Learning Global methodology
Responsible for project specific learning material and ensuring compliance with global framework

Demonstrated leadership and team behavior
Demonstrated track record for executing performance objectives and delivering results
Self-directed, process oriented, strong business acumen, attention to details, strong problem-solving and decision-making skills, ability to coach
Must have strong oral/written effective communication skills
Must have significant experience with internal consulting and demonstrated ability to influence without authority
Must have strong engaging and high energy facilitation skills
Possess organizational savvy and exercise good judgment
Effective relationship-building skills at all levels of the organization

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the Company ) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.