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Field Service Representative 0017 at Stiles Machinery, Inc.

Posted in Other 30+ days ago.

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Type: Full-Time
Location: Grand Rapids, Michigan

Job Description:

We are seeking a Field Service Representative experienced in the maintenance and repair of high technology, high production machinery. The position does require extensive travel to customers locations throughout the week.

  • Install and service automated industrial machinery represented by our company

  • Assist our customers in the resolution of problems they encounter

  • Identify and correct hardware failures, software discrepancies, or programming problems

  • Instruct on proper use regarding applications, operation and maintenance

  • Provide telephone consultation for customers and Stiles personnel with problems on our equipment

  • Recommend corrective action and troubleshooting approaches

  • Assist in training other Stiles Field Service Representatives and the customers in the use, operation, adjustments, and proper maintenance procedures for our equipment.

The successful candidate should possess the following:

  • Mechanical, electrical/electronics skills with industrial/capital equipment

  • Experience with computers, pneumatic and hydraulics

  • Drive systems, PLC, programming logic

  • Knowledge and experience with KEB, Indramat, STOBER and/or FANUC

  • Experience in the woodworking industry a plus



  • Maintenance or operation experience with woodworking machinery

  • N/C or P/C service or maintenance experience

  • 2 - 5 years: Mechanical experience

  • 2 - 5 years: Electronic experience



  • Associates or better

  • Technical/other training or better

See job description