Temporary- Revenue Cycle Management Specialist I at NeoGenomics Laboratories

Posted in Executive 29 days ago.

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Location: Carlsbad, California

Job Description:

NeoGenomics Laboratories

Location: Carlsbad, California

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to become part of a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity.

NeoGenomics is looking for a Temporary Revenue Cycle Management Specialist I who wants to continue to learn in order to allow our company to grow.

Now that you know what we're looking for in talent, let us tell you why you'd want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the notable work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary:

The individual in this position typically reconcile medical claims for the purpose of collecting revenue for NeoGenomics. They will work with the patient, client and/or Third Party insurance bills, and may work on one or more of these processes daily.

Core Responsibilities:
  • Focus efforts on growing cash and reducing bad debt.
  • Analyze payer issue and resolve AR to increase cash collections.
  • Complete refunds/adjustments to customer accounts, while providing necessary back-up information so we can maintain accuracy.
  • Contact Third Party carriers to follow up on denied and un-responded claims.
  • Resolve billing issues with patients or their representative by evaluating and responding to all aspects of written billing inquires.
  • Handle patient indigence and bankruptcy claims.
  • May have contact with insurance carriers, clients, patients and/or other outside sources.
  • Regular research involving both the internet and billing systems.
  • Maintain compliance and HIPAA standards at all times.
  • Meet or exceed daily production standards.
  • Ability to work on various other projects as needed.

Position Objectives:
  • Achieves desired level of competency and accuracy for the main department processes within 6 months.
  • Works productively and efficiently to achieve company and departmental goals.
  • Communicates effectively with all levels of staff.
  • Adheres to NeoGenomics Laboratories core values, safety and compliance policies and procedures.
  • Accurately follows Billing Department SOP's.

  • Education: Associates Degree or equivalent work experience.
  • 1-3 years of experience in A/R, Billing, Customer Service, insurance or healthcare preferred; a background in insurance and/or cash application preferred.
  • PC skills with specific proficiency in Excel.
  • Basic Math skills.
  • Excellent interpersonal skills and attention to detail.
  • Proven analytical skills.
  • Data entry skills.
  • Able to work independently or in a group environment.
  • Overtime as needed, based on department needs.

All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.