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Patient Account Representative at Picis Clinical Solutions, Inc.

Posted in General Business 30+ days ago.

This job brought to you by eQuest

Type: Full-Time
Location: Oklahoma City, Oklahoma





Job Description:

What will be your impact:


  • Manages work queue, aging lists, and claims correspondence to assure accurate and timely payment of accounts.

  • Verifies completeness and accuracy of billing data and revises any errors.

  • Reads and interprets denied claims in order to resolve discrepancies; resubmits or files appeal for reconsideration.

  • Reviews aging accounts in order to collect amounts due or initiates escalation procedures for collections, according to established guidelines.

  • Notes follow-up on billing records and maintains supporting documents and notes in established files; verifies that remittances meet contractual obligations.

  • Audits and resolves discrepancies on patient accounts; reviews accounts for non-covered or out of network procedures and refers adjustments according to established guidelines.

  • Receives telephone calls; answers inquiries and resolves patient account questions; contacts patients to obtain or relay account information.

  • Requires regular and prompt attendance.

  • Maintains and protects confidentiality in all aspects of patient health information, proprietary information, and employee information.

  • Manages customer/client interactions in a professional manner; responds promptly to requests for service and assistance, and meets those commitments.

  • Demonstrates the spirit of the philosophy, mission, and values of IMD through words and actions, and implements them into department processes, programs, and the working environment.

What we are looking for:


  • Six (6) months experience processing or filing medical insurance claims, medical terminology and/or coding 

  • High school diploma or equivalent in experience

  • Proficient in Microsoft Office, Internet, and medical billing systems.

  • Ability to work effectively and relate well to patients, clients, colleagues, and individuals inside and outside the company.


  • Ability to communicate both verbally and in writing to individuals inside and outside the company


  • Ability to work in a fast-paced environment with demonstrated ability to prioritize multiple, competing tasks and demands, and to seek supervisory assistance as appropriate.


What we offer:


  • A competitive compensation package

  • A casual work environment

  • Full range of employee benefits 401(k), Health Insurance (medical, dental, vision, life, short and long-term disability, AD&D)

  • Generous Vacation

About Us:

Picis is a global provider of clinical information solutions that automate the entire perioperative experience with one contiguous patient record, from preop to anesthesia software through PACU. Picis continues to focus and specialize our integrated suite of solutions in life-critical areas of the hospital where the patients are the most vulnerable, the care process is the most complex, and an increasing majority of hospital costs and potential revenue are concentrated. Our solutions enable rapid, sustained delivery of clinical documentation, and financial and operational results. From department performance to patient case costing, hospitals benefit from the ability to interact with the data needed to help clinicians improve patient care, engagement and hospital revenue goals. Picis Clinical Solutions, a wholly owned subsidiary of N. Harris Computer Corporation, is headquartered in Wakefield, Massachusetts with licensed systems for use at more than 400 hospitals worldwide.

Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.