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Account Reconciliation Specialist at Nemours in Jacksonville, Florida

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

The Account Reconciliation Specialist must reconcile credit balances on sequences, in undistributed, in unapplied and in suspense accounts through the correct application of payments, applying and correcting adjustments, issuing refund checks to guarantors and third party payers.

It is the responsibility of  the Account Reconciliation  Specialist  to research and resolve the credit by following established protocol, and notate the Epic System with the appropriate codes and narrative notes.

Primary Responsibilities

  • Research and determine the reason for a credit balance

  • Following established protocol, resolve the credit.

  • Report any trends, i.e., payor consistently not paying according to contract, to Supervisor

  • Maintain production and accuracy to meet at least the minimums established for the department

  • When applicable, assist other departments within the CBO to assist in meeting the Balanced Score Card goals.


  • In-depth knowledge of debits and credits as applicable to Accounts Receivable

  • Proficiency in the applicable Epic Resolute modules.

  • Ability to add, delete and edit data defined by Security Level

  • High School diploma or equivalent required

  • At least one year of relevant Account Reconciliation experience

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.