Posted in Other 27 days ago.
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Type: Full Time
Location: Louisville, Kentucky
Performs registration in computerized systems, with a high level of computer experience. Performs pre-registration, enters date-of-service upon patient arrival and arrives patient in EMR. Obtains current demographic and insurance information at each patient encounter, verifies information is correctly entered into all systems. Collects co-payments. Sends missed appointment letter to patients. Has knowledge of insurance carriers. Secures referrals to PCP or specialist if needed. Schedules patient appointments in electronic scheduling system. Schedules diagnostic tests and consults. Secures precerts/authorizations for diagnostic tests and admissions/transfers. Answers in-coming telephone calls, prioritizes and routes appropriately. Takes complete telephone messages, prioritizes and routes appropriately. Provides callers with exceptional customer service with telephone interactions. Coordinates incoming and outgoing correspondence. Files appropriately in patient chart. Assists with chart preparation.n
* One year in a healthcare setting
* High School Diploma or GED
SCREENING REQUIREMENTS MAY INCLUDE VERIFICATION OF EDUCATION, LICENSE OR CREDENTIALS.
Norton Healthcare is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
Equal Employment Opportunity is the Law
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