Posted in Accounting 26 days ago.
This job brought to you by Professional Diversity Network, Inc
Type: Full Time
Location: San Francisco, California
Ophthalmology - Key Account Manager
The Key Account Manager (KAM) is responsible for the successful promotion of approved products within the Client's pipeline and helping define Client Company as a leader within the ophthalmology community. This is done through development of long term relationships with key Ophthalmologist, Ophthalmic surgeons, and ambulatory surgery center (ASC) accounts, regional and local hospital systems including select Integrated Delivery Networks (IDNs), Accountable Care Organizations (ACOs) and Group Purchasing Organizations (GPOs.) The position will also be responsible for implementing short-and long-term business initiatives to ensure product access within a specified geographies. The KAM is responsible for product positioning and formulary contracting where necessary, to obtain patient access within targeted accounts. Successful performance will include ensuring fair and consistent payment, and removing barriers in the overall reimbursement process. This position is also responsible for supporting field sales personnel by interacting with a variety of customers to include; physicians, nurses, billing staff, hospital outpatient departments, and ASCs. Serves as an expert in payer reimbursement policies and provides support to facilitate appropriate patient and provider access and utilization of services to ensure their access to care. The KAM promotes collaboration with the various members of field sales team and Client's support teams (Sales, Customer Relations, HUB, and Medical Affairs) in order to achieve payer and provider strategic business goals.
Work closely with the Client's Sales Leadership and amplity Health field sales representatives to appropriately support health care providers with their access and reimbursement needs.
Provide outreach and networking with state/local providers, patient and healthcare systems advocacy organizations.
Develop sustainable corporate relationship that will allow for continued growth of current and future products.
Understand and be able to help providers with reimbursement issues within commercial and private payers:
Commercial Managed Care (Regional Plans)
Medicaid (Fee for Service, Managed Care Organizations)
Medicare (Part A, B, C, D; Carriers)
Veteran's Administration (VISNs)
TRICARE Regional Offices
Specialty Pharmacy & Pharmacy Benefit Managers
ACOs and other Integrated Delivery Networks (IDNs)
Advocacy, consumer, provider and treatment systems groups
On behalf of Client, promote Client's product(s) via live interactions with assigned HCP targets,
Leverages a deep understanding of each customer's business processes and environment and actively engages them with the intention of gaining unrestricted formulary access to achieve performance goals.
Assess product positioning and develop strategic plans for regional and local customers who may include IDNs, ACOs and other account targets.
Develop short and long-term business plans for regional and local accounts that address corporate and brand initiatives and goals.
Focus on a vertical integration plan within all assigned accounts, which includes Medical/Pharmacy and Purchasing Directors (clinical and administrative), case managers, and other medical management team members.
Utilize Active Account Planning to execute on Business Plans for each assigned Account. Development of the Account Business plans requires an intimate knowledge of the customer and market influences affecting their business.
Monitor progress in accounts and modify and update action plans as appropriate (monitor customer contacts, plan execution, value, volume growth, and market share)
Develop a strong alliance with field based colleagues to ensure the appropriate level of cross-functional support for customers within a defined geography and for developing and executing pull-through strategies.
Report progress in assigned accounts through business plan updates to Client and Amplity Health leadership.
Effectively implement and manage all programs as directed by Client and Amplity Health leadership.
Be a resource to sales partners on important payer trends, reimbursement changes, and billing requirements that may affect product utilization.
Identify and allocate appropriate resources; track results over time, and adjust priorities and resources as customers and markets change during the performance period.
Education and Experience:
Bachelor's Degree (BA or BS) from a four-year accredited college or university
5 +years of Territory Experience with 2+years actively managing or working within the Ophthalmology space.
Experience promoting to Ophthalmologists andOphthalmic surgeons, within the territory.
Minimum of 2 years' experience in:pharmaceutical or managed care industry reimbursement space including provider site reimbursement interactions
Ambulatory Surgery Center Account Management experience.
Breath of ophthalmology selling experience to include pharmaceutical, device, and surgical.
Certified Ophthalmic Assistant Certification (CCOA).
Sold Post-operative Kits.
Knowledge, Skills and Abilities:
Clinical selling track record in the ophthalmology space
Knowledge/experience of reimbursement in the office/ASC/Account arena
Strong Account Management skills and as secondary priorities good ASC experience
Knowledge of private payer, Medicare and Medicaid structure systems, and reimbursement process.
Technical knowledge of health care reimbursement from a patient and provider perspective (miscellaneous J codes, billing coding, appeals process).
In depth knowledge and understanding of PHARMA Guidelines.
Ability to analyze and interpret regulation and legislation.
Clear, articulate and grammatically sound speech and professional demeanor.
Strong focus on providing customers with superior support and service.
Ability to learn, understand and communicate complex information.
Ability to effectively discover and address account needs with compelling messages and solutions.
Ability to train physicians and other healthcare professionals with confidence and expertise in an office procedural environment.
Project management skills.
Strongrapport building skills and active listening skills.
Strong problem-solving skills with quick, flexible assessment of situations and implementation of decisions.
Demonstrated teamwork ability with high emotional intelligence in managing multiple business initiatives and cross-functional relationships.
Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
Demonstrated technical aptitude and working proficiency in using iPad and working proficiency in Microsoft Word, Excel, PowerPoint and Outlook.
Must be able to successfully complete client training and meet training expectations in order to proceed to servicing client'scustomers within the parameters of the program.
Ability to drive to assigned targets within the territory using own automobile or fleet vehicle (if provided by Amplity Health).
Ability to travel to work related meetings and functions as needed.
Amplity Health Solutions, Inc.provides best-in-class commercialization, clinical, and consulting solutions to life sciences and healthcare companies. Amplity Health Solutions, Inc. specializes in the sales and promotion of pharmaceutical brands, services, and products through field and inside sales.
When you joinAmplity Health Solutions, Inc.,you have the opportunity to work with and learn from leaders in the health care industry. Our commitment to a team-oriented culture and value-based leadership model provides an environment where our employees can work to their full potential.All opportunities with the Company offer competitive compensation including a comprehensive medical benefits package, 401K benefits, and the opportunity to grow with the nation's leader in healthcare sales.
One of our goals is to continuously drive innovation through our people by creating an open, respectful, inclusive and trustworthy work environment. We encourage and support equal employment opportunities for all associates and applicants for employment without regard to race, color, creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. We do not condone or tolerate an atmosphere of intimidation or harassment.