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Resident Maintenance Engineer at TGW Systems Inc. in McDonough, Georgia

Posted in Other 30+ days ago.

Type: Full-Time

Job Description:


The Resident Engineer will support our customer on all automation related topics. They must possess a broad based electrical and mechanical skillset along with a right the first time mentality and a proactive approach to identifying ways to improve the site’s performance. 

Based in our customer sites, the Resident Engineer must represent the TGW image at all times and ensure that a professional relationship with the client is developed and maintained.

Technical Skills and Job Specific Tasks

  • Resolve customer issues as quickly and practically as possible.

  • Complete work assignments and the associated work orders in our CMMS.

  • Monitor and maintain the site spare parts inventory.

  • Autonomous maintenance activities of the automated equipment on site including, conveyors, cranes, shuttles, scale checks. carton opening system.

  • Ensures compliance with health and safety legislation at all times.

  • Actively work with the customer to optimize the automation performance to deliver contracted KPIs.

  • Lead co-ordination of any automation breakdowns and escalations.

  • Train new technicians.


  • Bachelor, Associate or Technical degree in Controls Engineering or equivalent experience.

  • Previous engineering experience in a factory or warehouse working with Warehouse Management Systems preferred.

  • Several years electro mechanical troubleshooting and repair experience with material handing conveyor, AS/RS and shuttle experience; fluent in use of troubleshooting tools (Digital Multimeter, power supply, hand tools).

  • Several years experience PLC programming and use of programming, diagnostic and troubleshooting tools (Allen Bradley, Siemens, Rockwell, Beckhoff).

  • Profibus, Profinet, CAN bus experience.

  • Proficiency with interpreting CAD schematics for use in diagnostics.

  • Proficiency with MS Office Suite and ERP applications preferred.

  • Excellent oral and written communication skills with a focus on customer service; includes experience with creating work instructions and documenting issues and resolutions.

  • Approximately 20% travel may be required.

TGW is an equal opportunity employer.