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Operations Manager - New Installation at thyssenkrupp Elevator Corp in Livonia, Michigan

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

Your responsibilities

The first 3 letters in workplace safety are Y-O-U! thyssenkrupp Elevator Americas is currently seeking an experienced Operations Manager - New Installation in Detroit, MI.  Essential duties and responsibilities:  

  • Responsible for successfully managing all new installation operations processes, employees and projects to ensure that the department functions profitably and exceeds the annual budgetary plan
  • Supervises superintendents and employees by providing direction and training, and communicating company policies, procedures and objectives. Includes hiring, supervising performance management, and administering progressive discipline 
  • Administers company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees 
  • Plans, directs, and prioritizes elevator installations and manpower needs; utilizes project management software and other scheduling tools 
  • Uses accounting reports and programs to review job status to identify risk and opportunity. This includes properly reporting fade issues prior to revenue 
  • Develops and maintains strong working relationships with contractors, elevator consultants, construction firms, and architects 
  • Reviews and signs off on all bids. Includes attending pre-bid meetings with construction sales representatives and providing technical input to calculate labor and material costs 
  • Reviews and signs off on change orders, purchase orders, elevator turnover authorizations, accounts receivable, write-offs, credits, and other necessary approvals
  • Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements
  • Maintains strong familiarity of company Standard Operating Procedures and products by attending company training classes, utilizing the SOP document library, and reviewing factory equipment updates and supplier goods; Interfaces with corporate departments, including the factory, coordination and labor, and consults with the Regional Operations Team. 
  • Mediates and resolves complaints and problems of external and internal customers. Includes meeting with local business agents to resolve issues involving union employees 
  • Determines what materials need to be ordered for job completion, and coordinates and arranges for sub-contracting portions of installations 
  • Makes weekly crew visits and day one visits to manage safety, site activities and progress of employees and customer; documenting findings 
  • Performs other duties as may be assigned

Your profile


  • Thorough knowledge of the elevator industry and general management methods within the elevator industry
  • Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
  • Ability to travel 15%
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.