Senior Research Analyst, Retail Insights: Hospitality and Travel DX Strategies at IDC

Posted in Research 15 days ago.

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Location: Framingham, Massachusetts

Job Description:


Requisition Number 2019-1587
Functional Area Research
Location US-MA-Framingham
# of Openings 1


IDC is the most respected global technology market research firm operating in over 110 countries worldwide. Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future!

The Senior Research Analyst we are seeking will lead market analysis and research in the Hospitality and Travel Digital Transformation Strategies program, completing market analysis and comprehensive data analysis through IDC Retail Insights' proprietary research projects, along with ongoing communications with industry experts, hospitality and travel executives, and technology vendors and complemented by secondary research from conferences, publications, and third-party news sources. These important advisory service helps accelerate the digital transformation journey and examines the impact of technology investment on supply chain optimization, resource allocation, marketing, workforce, omni-engagement, and customer experience — with an emphasis on digital technology adoption and optimal transformation of the business to achieve business innovation and efficiency. It also includes regional-level estimates on technology spending in hospitality and travel, competitive assessments of technology vendors, and continuous monitoring of the hospitality and travel market aimed at identifying key business and technology investment trends.


  • Grow Hospitality and Travel Digital Transformation Strategies research program through thought leadership and business development
  • Meet the research requirements of the programs
  • Support client inquiry related to research reports and topics pertinent to research
  • Coordinate the Hospitality and Travel Digital Transformation Strategies program with other regions
  • Contribute research and thought leadership to consulting projects
  • Collaborate with IDC colleagues on Blockchain, IoT, Robotics, AR, AI and ML


  • Bachelor's degree or higher in disciplines such as Hospitality and Travel, Business and/or IT
  • At least 3-5 years working with Hospitality and Travel Technologies
  • Experience in understanding the research needs of clients
  • Ability to quickly synthesize data from various sources – interviews, surveys, secondary research and other IDC research
  • Excellent speaking skills
  • Excellent writing skills
  • Facility with the use of MS Excel and PowerPoint

About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,100 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.

IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.