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IT Support Specialist - Westbrook, ME at Oldcastle BuildingEnvelope Inc in Westbrook, Maine

Posted in Sales 30+ days ago.

This job brought to you by eQuest

Type: Full-Time

Job Description:


Job ID:  161646


SIGCO is the preeminent architectural glass and metal fabricator and distributor in New England. Since our inception in 1986, SIGCO has grown and changed over the decades, expanding into new product areas and territories, while maintaining a cutting edge manufacturing facility. But our commitment to service and craftsmanship remain unchanged.

POSITION SUMMARY:       Responsible for providing help desk, break / fix and production support for two facilities in Westbrook, ME, located 3.5 miles apart, with a total head count of ~250 employees.  Serve as the local liaison to OBE Corporate IT in Toledo, Ohio. 


  • Provide help desk support

  • Provide break / fix support (phones, voicemail, faxes, printers, PCs, scanners, servers, et c.)

  • Oversee hardware and software upgrades

  • Maintain, develop and enhance production through improvements to our ERP system


  • Experience in help desk and break / fix environments

  • Excellent interpersonal skills

  • Excellent written and verbal communication skills

  • Unquestioned integrity

  • High multi-tasking ability

  • Team player

  • Highly flexible and adaptable with 24x7 availability when merited

  • Detail-oriented with high accuracy

  • Able to work with a high level of confidentiality


  • Four-year bachelor’s degree

  • Experience with Windows 7 & 10 Professional, Windows Server 2008 & 2016, Active Directory, VMWare, Veeam, HP Aruba, Microsoft Office and Avaya

  • Significant experience and expertise with mid-market ERP software

  • Fluency in SQL, RDL and Visual Basic

What CRH Offers You

  • Highly competitive base pay

  • Comprehensive medical, dental and disability benefits programs

  • Group retirement savings program

  • Health and wellness programs

  • A culture that values opportunity for growth, development, and internal promotion

About CRH Americas

CRH Americas has a long and proud heritage as one of North America’s largest corporations. We are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that together form the CRH Americas family. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Sigco, a CRH company, is a great place to grow! If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Please complete your online application and profile which will be sent directly to the appropriate Hiring Manager. Thank you for your interest in the CRH family!

CRH Americas is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link