Overall Purpose: This overlay sales or specialist sales position is responsible for selling complex/technical products, services, applications, and/or solutions to customers in order to solve their strategic business needs. Key Roles and Responsibilities: Responsible for selling complex technical products and new and emerging application services, generates sales, and supports the sales efforts of direct sellers by leveraging product, industry, and/or technological expertise. Engages with accounts a specialist as opportunities are identified. Leads the sales and technical team in support of the sale of the products, services and solutions. Demonstrates working knowledge of new and emerging application services and products.
Spends majority of the time at the customer’s premise developing and presenting sales proposals and systems solutions for highly complex projects. Works in a matrixed organization where multiple internal and external partners require engagement to develop and advance opportunities to adoption.
Duties directly related to making sales includes: Meeting with customers and engaging in activities at the customer’s site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales, etc.; traveling to and from the customers premise for the purpose of engaging in activities; providing subject matter expertise regarding technical issues; advising customers on suitability of products based on technical needs; preparing proposals, presentations, or bids, including developing pricing, developing strategic plans related to the customer and the proposed solutions/sales; researching and developing customer solutions with AT&T external partners, including design and engineering; and researching customer business and industry to identify new sales opportunities. Experience: • Ability to demonstrate 5-10 years of verifiable public safety or industry character references. • Understand funding and procurement processes of government agencies associated with complex infrastructure and application investments. • Understanding of first responder environment and dispatching processes. • Excellent public speaking and presentation skills with experience in speaking to government officials, customer executives and key influencers. • Understanding and experience in selling mobile broadband technology and its application to first responder and DHS critical infrastructure operational processes. • Depth of knowledge in two-way radio communication design, complex cellular architectures, complex wireline infrastructure, security, & FirstNet. • Understanding of first responder applications such as CAD, RMS, JMS, ALPR, NLETS, NCIC, NFIR, E-Citation, AFIS and others involved in incident command. • Knowledge of cellular and network architectures and trends in cellular technology, redundancy strategies as well as risk mitigation techniques. • Knowledge of methods to secure data in transit and at rest. • Understand discussions around control of costs and return on investment analysis. • Competitive knowledge of the mobile broadband marketplace for first responders.
Education: Typically requires a Bachelors degree.
Experience: Typically requires eight to twelve years of direct work experience.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws.
AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V